HR Specialist

3 weeks ago

Philadelphia, United States Care and Help Home Care Full time

**About Care & Help**
Choosing home care services in Philadelphia can be a difficult and uncertain decision. Care & Help Home Care, LLC is a trusted home health care provider within the Philadelphia area that is committed to providing home care services that are transparent, professional, and excellent. Our large staff of caregivers and home health aides are experienced and screened to be able to provide non-skilled and non-medical services for seniors.

**Summary**
The HR Specialist plays a vital role in supporting the human resources department by assisting in various HR functions and ensuring the smooth operation of HR processes. This position involves handling HR administrative tasks, assisting with benefit questions, supporting training compliance, responding to unemployment inquiries, following up on workers comp claims, maintaining employee records, inputting employee data into various HRIS tools, and supporting employee engagement and relations activities.

**Essential Duties and Responsibilities**:

- Maintain and update employee electronic and/or physical records, ensuring accuracy and confidentiality.
- Maintain and update HR databases and HRIS (Human Resources Information Systems) including processing terminations, recording leaves of absence (personal, suspensions, and return to work) and updating pay change information.
- Generate common HRIS reports as required to support management team.
- Serve as a point of contact for employees regarding HR-related queries and concerns.
- Assist in resolving common employee issues, escalating more serious and complex matters to HR management when necessary.
- Support the administration of employee benefits programs, such as health insurance, retirement plans, and leave policies.
- Assist the HR Manager in enforcing HR policies and procedures throughout the organization.
- Participate in organizing employee engagement activities, team-building events, and recognition programs.
- Assist in promoting employee wellness initiatives.
- Work in conjunction with the corporate benefits team to ensure OSHA related information is reported and posted per state requirements.
- Respond to and maintain all employee verification requests received for employees.
- In partnership with the payroll department, provide paystubs and/or W2 forms to employees who request the documents.
- Respond to Unemployment and Workers Comp claims in a timely fashion, ensuring to gather all factual data before responding to claims.
- Follow up with employees to ensure they have completed required corporate and state required training.
- Help gather employee data in preparation for state audits as required.
- Maintain a positive attitude and demonstrate professionalism and excellent customer service in employee interactions.
- Assist the HR Manager in the day-to-day management of the HR function, when needed.
- Perform other duties as assigned.

**Qualifications and Skills**: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School diploma or equivalent education required.
- Prior experience in HR or administrative support.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to handle sensitive and confidential information with discretion.
- Familiarity with employment laws and regulations is a plus.
- Demonstrated ability to work collaboratively in a team-oriented environment.
- Flexibility and adaptability in handling changing priorities and multiple tasks.

**Physical Demands**:

- Sitting: The job involves extended periods of sitting at a desk while working on a computer, conducting administrative tasks, and attending meetings.
- Typing and Data Entry: There will be frequent use of a computer, requiring typing and data entry skills.
- Lifting: While not a significant aspect of the job, occasional lifting of lightweight office supplies or paperwork might be required.
- Walking: Some movement around the office or to attend meetings might be necessary.
- Vision: Good eyesight is essential for reading documents, working on a computer, and reviewing information.
- Hearing: Clear hearing is necessary for effective communication with colleagues and employees.

**Work Environment**:

- Office environment
- Some travel may be required to other PA locations during the business day.
- The HR Associate typically works in an office setting within the home health care agency. The role involves regular interactions with HR team members, employees, and management. The work schedule is generally during regular office hours, but occasional flexibility may be required to accommodate HR-related activities or attend offsite meetings or training sessions.

**Benefit

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