Housekeeper

4 weeks ago

Secaucus, United States Lumen Hospitality LLC Full time

Description:
**Summary**

The Housekeeper provides housekeeping services to all guest rooms according to Aileron policies and procedures and provides exceptional quality housekeeping services to enhance the overall guest experience.

**Essential Functions**
- Operate commercial laundry and cleaning equipment to provide fresh clean linens.
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counter and floor surfaces.
- Strip and make beds using clean linens.
- Dust all furniture, pictures, drawers, window ledges and shelves thoroughly.
- Vacuum entire room thoroughly.
- Empty all trash, replacing trash liners if applicable.
- Replenish amenities, linens and supplies in guest room.
- Ensure neat and organized housekeeping closet on the assigned guest floor.
- Visually inspect room for cleanliness and appearance.
- Sign for room keys and obtain housekeeping cart.
- Properly handle, label and store cleaning supplies.
- Restock housekeeping cart for the following day.
- Respond quickly and efficiently to all guest requests.
- Practice chemical safety rules and follow procedures for needles and other hazardous materials.
- Report all suspicious persons, activities or hazardous conditions to the Supervisor.
- Turn in all items found in employee's working area to the Front Desk.
- Follow all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Complete safety training and certifications.
- Ensure uniform and personal appearance is clean and professional.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.

**Requirements**:
**Required Skills & Experience**
- Attention to detail.
- Verbal and written communication skills.
- Housekeeping experience preferred.
- Hotel housekeeping preferred.

**Work Environment**

This job constantly operates in a typical indoor hotel environment. This job constantly uses standard cleaning equipment and chemicals. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards.

**Physical Demands**

While performing the duties of this job the employee is constantly required to stand; move; reach with hands and arms overhead and below the knees including bending, twisting, pulling, and stooping; climb stairs; communicate and listen. The employee must frequently lift, carry, push, pull or place cleanings products and supplies up to 25 pounds.

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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