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Assistant Manager
4 months ago
We are currently looking for a results-oriented team member to assist with the daily and event operations of our Deer District parking locations (Highland Garage and 5th Street Garage). In this role, you’ll work directly with an operations team made up of managers, supervisors, cashiers, and traffic directors to create a world-class customer experience for our clients and guests.
Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with nearly 500 team members operating over 250 locations with more than 65,000 parking spaces in geographic markets spanning from California to Indiana. We’ve accomplished this by creating an exceptional customer experience through the implementation of advanced technology and innovative marketing techniques within the industry.
Our rapid growth means we’re always seeking to add highly talented and creative people to the Interstate team.
**Here’s what you’ll do**:
- Assist in the management and oversight of Interstate’s parking operations for event parking at the Deer District locations.
- Ensure customers and clients receive exceptional customer service.
- Develop, implement, and supervise event parking operations and procedures within budget, operations plan, and brand guidelines.
- Hire, manage, train, schedule, and develop a staff of customer service team members.
- Monitor facilities for cleanliness, signage, safety, and compliance with company standards.
**Here’s what we’re looking for**:
- Outgoing personality with excellent communication and customer service skills.
- Independent, proactive, problem-solver who demonstrates empathy and integrity.
- Focused, organized, flexible, and detail orientated.
- Must be able to multi-task and work in all weather conditions.
- Relevant experience in parking, events, operations, hospitality, or other related industry.
- Experience scheduling full-time and part-time team members.
- High school degree, valid driver’s license, and clean driving record.
**Here’s what we offer**:
- One of the most comprehensive benefits packages in the industry includes - medical, dental, vision, and 401k with employer match.
- A dynamic and engaging culture - fun, collaborative, and team-focused.
- Be part of a growing company with a national footprint that promotes future career advancement.
**Schedule**:
- Full-time, open availability to include evenings and weekends.
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