Mortgage Loan Assistant
3 weeks ago
50000 - 60000 yearly
**Responsibilities**:
- Screen and make calls, book appointments and provide administrative support as needed
- Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
- Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
- Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
**Qualifications**:
- Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients
- Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
- Preferably 2-3 years of administrative support in a professional office or mortgage environment
- Preferred degree in banking or finance, and a high school diploma or equivalent is required
- Having an NMLS license is not required, but is preferred
**About Company**
CrossCountry Mortgage (CCM) is a top-5 retail mortgage lender. We have been recognized nine times on Inc. 5000’s Fastest-Growing Private Companies list and have received countless awards for our standout culture.
**A culture where you can grow **CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K with an employer match. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
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