Patient Care Coordinator
3 weeks ago
This position will require onsite presence for a required training and development period, but may have hybrid capabilities after a period of time and competency review.
This is a temporary opportunity with potential for full-time employment. The temporary period is expected through October 2024.
**Purpose of Patient Care Coordinator**
The Patient Care Coordinator will ensure that patients consistently receive high quality care and support.
**Position Responsibilities**
**1. Patient Care**
- Answer all inbound calls for new patients
- Promptly respond to all incoming patient inquires submitted through the “Contact Us” form on the
website
- Coordinate patient appointments and therapies; including scheduling, rescheduling, and appointment
reminders
- Verify personal information to ensure patient documentation is complete and accurate
- Assist patients and caregivers with billing inquiries and payment options
- Serve as a liaison and advocate between patients, caregivers, and medical professionals
- Accommodate patients and caregivers to ensure a positive patient experience
**2. Data Collection**
- Ensure patient and medical professional data is correct and complete
- Provide clear, concise information as required
**3. Administrative**
- Maintains secure, accurate, and timely records
- Clearly and consistently document patient information
**4. Communication**
- Critical thinking
Other
- Compliance with confidentiality, health and safety, and quality regulations
**Knowledge and experience**
- Patient Care Coordinator experience in Regenerative Medicine setting
- Experience within regenerative medicine and procedures
- Experience with patient care
- Attention to detail and organization while multi-tasking
- Written and verbal communication skills
- Time management
- Problem solving
**Job Types**: Full-time, Temporary
Pay: $22.00 - $25.00 per hour
Work setting:
- In-person
Ability to Commute:
- Scottsdale, AZ 85254 (required)
Work Location: In person
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