Property Damage Adjuster

3 weeks ago

Lakewood Ranch, United States Davies Claims North America Full time

**About Us**

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
- Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you._

**Job Overview**

Davies Claims North America is looking for a Property Damage Adjuster to join our team. Reporting to the TPA/P&C Manager, you will adjust first
- and third-party property damage claims in a timely, accurate, and professional manner. To be successful in this role, you must have high level attention to detail and problem-solving skills, superior time management skills with capability of working with and meeting deadlines, and possess superb communication skills, both verbal and written, conducted in a timely manner. You must have at least one year of adjusting experience, as well as a bachelor’s degree or three or more years of equivalent work experience. Additionally, you must demonstrate the exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment. This role is a full-time, hybrid position based out of Lakewood Ranch, FL.

**Responsibilities and Duties**
- Review new assignments within 24 hours of assignment and completion of the Plan of Action
- Contact the Insured or Claimant within 24 hours of assignment
- Assign appraisers or coordinate the receipt of damage estimates according to the client guidelines or approval
- Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
- Gather evidence of damages, set, and adjust reserve amount appropriately
- Interview the Claimant, Insured, and/or witnesses as necessary
- Evaluate the facts and law to determine liability and the amounts owed
- Daily review of workflow and claim system reminders with follow-up and significant progress toward completion of any task set as a reminder, or received in workflow within 72 hours
- Request payment authorization according to the client guidelines and Davies Claims North America policy and procedures
- Follow client guidelines for any claim denial
- Obtain internal investigation reports from the Insured when permitted by the client
- Determine degree of Attorney involvement, if necessary
- Always act with the utmost good faith in handling of the claim from beginning to closure
- Set reminders within the claim system for necessary follow-up in an appropriate time frame
- Accurately record any communication, or activity relevant to the claim, in the claim system notes
- Meet the requirements of Continuing Education as required for licensure as an adjuster
- Maintain a 95% claim closure ratio
- Report to the Excess Carrier on any claim that meets the requirements to do so
- Immediately notify the supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, and communicate and cooperate with defense counsel
- Read and understand the Excess Carrier Insurance Policy
- Develop a working knowledge of Loss of Business Income and Extra Expense
- Check for the Claimant’s compliance with the provisions in F.S. 768.28 Sovereign Immunity
- Evaluate the claim for subrogation opportunities and for possible fraud
- Identify and pursue subrogation, contribution, indemnification, and/or other opportunities to compel third parties to bear their share of responsibility
- Assist others as called upon by the Claims Supervisor and/or Manager
- For Third-Party Vehicle Damage claims: interview the insured driver or other involved parties
- For Third-Party Vehicle Damage claims: determine the injury status of all persons involved in a crash investigation
- For Third-Party Vehicle Damage claims: obtain a recorded statement immediately if injury is indicated
- For Third-Party Vehicle Damage claims: obtain Certificate of Destruction when called for by the Statue (total loss)
- For Third-Party Vehicle Damage claims: verify ownership of the vehicle
- For Third-Party Vehicle Damage claims: arrange for the removal of Claimant vehicle from facilities where st

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