Information Receptionist

3 weeks ago

Fort Dix, United States U.S. Department of Justice Full time

Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Our highly-skilled, diverse, and innovative workforce creates a strong foundation of safety and security. Through the principles of humanity and normalcy, we develop good neighbors.

This job is open to
The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency
- THIS IS A DELEGATED EXAMINING ANNOUNCEMENT OPEN TO ALL U.S. CITIZENS. - Duty Location: FCI Fort Dix, NJ

Duties

Serves as a receptionist for visitors entering the institution, provides necessary information, and arranges for contacts with appropriate departments.

Processes all visitors entering the institution by checking their identification and using a metal detector to ensure no weapons and contraband enter the institution.

Checks all visitors' identification upon departure from the institution to ensure against potential inmate escapes.

Initiates and responds to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

**Requirements**:
Conditions of Employment
U.S. Citizenship is Required.
See Special Conditions of Employment Section.

**Qualifications**:
To be considered for the position, you must meet the following qualification requirements:
**Education**:
Successfully completed 2 years of education above high school level in any field for which high school graduation or equivalent is the normal prerequisite is creditable. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One-year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

OR

**Experience**:
One year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

**Some examples of this qualifying experience are**:
Experience in maintaining changes to visiting files on a daily basis.
Experience in receiving incoming telephone calls and requests and refers them to the appropriate department or individual for resolution.
Experience in initiating and responding to numerous calls within the institution, ascertaining the caller’s identity before any exchange of information.

OR

**Combination of Education and Experience**:
Equivalent combinations of successfully completed post-high school education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

Education

See Qualifications Section for education requirements, if applicable.

**Foreign Education**: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS included in the bargaining unit.

In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage..

Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.

**Special Conditions of Employment Section**:
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.

The Core Value Assessment (CVA) is an in-person assessment that must be facilitated at a Bureau of Prisons Human Resource Servicing office. On the day of the scheduled interview, a CVA will be administered. The applicant assessment must be completed

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