Coordinated Entry Intake Specialist

1 month ago


Milwaukee, United States IMPACT Inc Full time

**IMPACT, a non-profit organization, **offers a competitive **pay** with a full** benefits package** for** **a **client focus**,** **f**ull** time Coordinated Entry (CE) Intake Specialist.**

Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward resources to achieve stability; and collaborate with community partners to foster system improvement.

Our role is critical. Critical conditions. Critical connections. Critical change.

Diversity, Equity and Inclusion is a very important initiative here at IMPACT. We believe that the services we provide are enhanced when various groups of people with unique ideas come together. Applicants whose work incorporates a global perspective and a demonstrated commitment to various issues in human services are particularly encouraged to apply.

***:
The Coordinated Entry Intake Specialist acts as an entryway to the Coordinated Entry process. They are a critical member of the Coordinated Entry Team and work closely with 211. The Intake Specialist provides telephonic assessment and connection to resources to those who are experiencing homelessness in Milwaukee County. The goal of this work is to prevent literal homelessness whenever possible, and to provide resources to the next best step within the Coordinated Entry system as a result of the assessment. The Coordinated Entry Intake Specialist will provide quality professional services to internal and external customers and implement IMPACT's philosophy of teamwork, customer service, and value added, at IMPACT and in the community.

**PRINCIPAL RESPONSIBILITIES**:
1.Provide assessment of current housing circumstances and needs, problem solving, information and referral, and crisis intervention when necessary in an empathetic and nonjudgmental manner.
2.Complete a standardized assessment for connection to the Coordinated Entry system.
3.Assist customers in developing a triage plan within the scope of eligible family, health, and social services that appropriately meets their needs.
4.Accurately document customer contacts through client profiles and case notes in a computerized database and other means.
5.Provide advocacy for customers experiencing difficulties or lacking in abilities needed to make effective contacts with agencies, programs or groups.
6.Participate in ongoing IMPACT training and staff meetings.
7.Participate in ongoing Continuum of Care meetings as appropriate.
8.Keep informed of and demonstrate knowledge of all special service programs.
9.Ensure that IMPACT is compliant with applicable federal, state, and local laws ensuring client confidentiality.
10.Assure that data entered into the Wisconsin HMIS database by IMPACT 211 is accurate, up-to-date and entered according to the standards and practices required by the Milwaukee County Continuum of Care and all governing bodies.
11.Cross train with other Coordinated Entry positions in order to support or fill in when necessary.

12.Participate in trainings related to homelessness, HMIS and any other trainings associated with, shelter systems and housing and others as needed.
13.Actively participate in and support the organization's DEI initiatives

14. Meet all funding requirements to include trainings and other annual requirements.

**ABILITIES/SKILLS**:
1.Possesses cultural competency skills to work effectively with diverse customers and staff.
2.Demonstrates strong assessment, empathy, and client advocacy skills.
3.Ability to respond effectively to a variety of callers' social service needs.
4.Exceptional customer service skills, both internal and external.
5.Demonstrated strong interpersonal skills to build positive working relationships with outside agencies and organizations.
6.Excellent problem solving skills.
7.Exceptional verbal and written communication skills.
8.Good judgment, problem solving and decision making skills.
9.Self-motivated.
10.Demonstrated organization and time management skills.
11.Ability to work effectively in a team-oriented environment.
13.Bilingual ability preferred.
14.Computer proficiency necessary.

15. Ability to travel within the Milwaukee community.

**QUALIFICATIONS & WORK SCHEDULE**:
1. Bachelor's degree in Social Work or other human service studies preferred, but strong background of applicable work experience may substitute.
2. Access to a working vehicle, car insurance, and license to be able to respond in the community via driving.
3. Experience working with people experiencing homelessness strongly preferred.
4. Demonstrate proficiency with MS Office products, including Word, Excel, Outlook, and PowerPoint, as well as HMIS
5. Reside in the city of Milwaukee

The position generally works Sunday through Thursday, 9am-5pm; however, this position is required to work 1-2 late shifts (12p-8p) out of the week. The position is hybrid; however, majority of the hours will be remote. Onsite hour



  • Milwaukee, United States IMPACT Full time

    IMPACT, a non-profit organization, offers a competitive pay with a full benefits package for a client focus, full time Coordinated Entry (CE) Intake Specialist. Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide those experiencing personal crisis toward...

  • Intake Specialist

    7 days ago


    Milwaukee, United States Horizon Home Care & Hospice Full time

    JOB REQUIREMENTS: Honored to be recognized as a 9-time Top Workplace a\" APPLY TODAY to join our growing organization!To some people, home is a place. To others, it\'s a feeling. To us, it\'s whatever our patients need it to be, wherever they are. Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and...

  • Intake Specialist

    8 hours ago


    Milwaukee, United States Horizon Home Care & Hospice Full time

    JOB REQUIREMENTS: Honored to be recognized as a 9-time Top Workplace a"" APPLY TODAY to join our growing organization!To some people, home is a place. To others, it's a feeling. To us, it's whatever our patients need it to be, wherever they are. Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the...


  • Milwaukee, United States Agile Resources, Inc. Full time

    Data Entry SpecialistOur Client is a household name in the Physical Therapy arena and looking for multiple Data Entry Specialists to join the team on a 6+ month contract basis with the goal of scribing down Physical Therapist’s notes from their Patient interactions & scanning those charts into their EMR System.Qualifications:Experience transcribing Medical...

  • Data Entry Specialist

    1 month ago


    Milwaukee, United States Sky City Data Full time

    Job Title: Hybrid Data Entry Specialist **Job Description**: We are seeking a detail-oriented and efficient Data Entry Specialist to join our team. In this role, you will be responsible for accurately entering and downloading data into our database systems from various sources, including digital and paper formats. The position offers the flexibility of...


  • Milwaukee, United States St. Charles Inc Full time

    Job DescriptionJob DescriptionGENERAL SUMMARY:Comprehensive Community Services (CCS) is a voluntary program that provides support and services for adults who are coping with mental health or substance abuse diagnosis. CCS is a community-based program in which the majority of services are provided in homes & communities. The program is person-centered & uses...


  • Milwaukee, United States St. Charles Full time

    GENERAL SUMMARY:Comprehensive Community Services (CCS) is a voluntary program that provides support and services for adults who are coping with mental health or substance abuse diagnosis. CCS is a community-based program in which the majority of services are provided in homes & communities. The program is person-centered & uses client-directed service plans...

  • Billing Specialist

    2 weeks ago


    Milwaukee, United States United Community Center Full time

    Job DetailsLevel Entry Job Location Human Services - Milwaukee, WI Position Type Full Time Education Level High School Job Category Professional Services DescriptionPOSITION SUMMARY: The Billing Specialist is responsible for tasks related to preparing and entering billing of Milwaukee County contracted services and insurances and obtaining prior...


  • Milwaukee, United States LEARN Behavioral Full time

    Overview: The Authorizations Coordinator is responsible for working in conjunction with the intake, scheduling, clinical, and finance teams in addition to helping clients understand their services mostly funded through private or public health care plans. The Authorizations Coordinator requests and enters funding contracts into Central Reach (CR) and follows...


  • Milwaukee, United States St. Charles Youth and Family Services Full time

    **Are you looking for a rewarding career that offers you the opportunity to work with youth and families in our community? If so, we would love to have you apart of the team!** St Charles Youth and Family Services Inc. has a rich history. Since our founding in 1920 St. Charles mission has been to serve the many various communities throughout Milwaukee...


  • Milwaukee, United States St. Charles Youth and Family Services Full time

    **Are you looking for a rewarding career that offers you the opportunity to work with youth and families in our community? If so, we would love to have you apart of the team!** St Charles Youth and Family Services Inc. has a rich history. Since our founding in 1920 St. Charles mission has been to serve the many various communities throughout Milwaukee...


  • Milwaukee, United States Milwaukee Sales Firm Full time

    About Us: We're not your typical event marketing company. We're all about creating unforgettable retail event experiences by building direct connections to the target market. If you're passionate about turning retail marketing events into epic moments, you're in the right place! What We Offer: The opportunity to work with and represent cutting-edge...


  • Milwaukee, United States IMPACT Inc Full time

    **IMPACT, a non-profit organization, **offers a competitive **pay** with a full** benefits package** for** **a **client focus**,** **f**ull** time, 2nd Shift Coordinated Entry (CE) Prevention Navigator.** Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide...


  • Milwaukee, United States Milwaukee Sales Firm Full time

    Job DescriptionJob DescriptionAbout Us:We're not your typical event marketing company. We're all about creating unforgettable retail event experiences by building direct connections to the target market. If you're passionate about turning retail marketing events into epic moments, you're in the right place! What We Offer:The opportunity to...


  • Milwaukee, United States Employment Specialist Group LLC Full time

    Job DescriptionJob DescriptionSalary: $20.00 plus b.o.eEntry level Electrical Assembler - $18.00 - $21.00Duties will consist in running and installing electrical industrial wires and components onto large size power generators and generator’s containersBasic knowledge to qualify for these positions are:Very good math skills including fraction conversions,...


  • Milwaukee, United States Diamond Jim's Automotive Full time

    Responsibilities: - Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department - Perform data entry tasks accurately and efficiently - Upsell products and services to customers when applicable - Communicate effectively in English and Spanish, both verbally and in writing - Maintain a high level of professionalism...


  • Milwaukee, United States IMPACT Inc Full time

    Job DescriptionJob DescriptionIMPACT, a non-profit organization, offers a competitive pay with a full benefits package for a client focus, full time, 2nd Shift Coordinated Entry (CE) Prevention Navigator. Since 1960, IMPACT has been serving Southeastern Wisconsin, helping people take the first step toward changing their life, for good. We assess and guide...


  • Milwaukee, United States Goodwill Industries of Southeast Wisconsin, Inc. Full time

    The Workforce Connection Center Specialist is responsible for customer service to Center job seekers and employers. Conducts initial intake/orientation with job seekers, and assists with career portal navigation, registration, on-line employment appl Specialist, Workforce, Customer Service, Retail, Business Services, Client


  • Milwaukee, United States SIEMENS AG Full time

    Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know tha Specialist, Systems, Automation, Building, Entry Level, Mechanical, Manufacturing

  • Data Entry Specialist

    1 month ago


    Milwaukee, United States Tony Machi Fruits and Vegetables Full time

    Job DescriptionJob DescriptionRole and ResponsibilitiesEnters sales invoice information into company database, maintains database information for customers account information. Will learn Invoicing, accounts payable, data entry, transcribe voicemail to sales orders and take sales orders over the phone and back-up coworkers.· Takes orders over the phone and...