Restaurant Server

3 weeks ago


Portsmouth, United States Cisco Brewers Full time

The Restaurant Server is responsible for providing a dining experience that ensures excellence in guest relations by setting places at dining tables, taking orders, serving food and beverages, and answering inquires about menu items as well as maximizing sales by suggestively selling other items on the menu.

We're seeking applicants that are reliable, punctual and customer service oriented. In this role, you will be responsible for serving food and beverage for our various customers, providing menu guidance and effectively communicating orders to the kitchen. Additionally, take orders, handle customer complaints or problems, and take payment at the end of the meal.

**REQUIREMENTS**:

- Greet guests in a friendly manner after being seated welcoming them
- Inform guests of the Chef's Specials, "suggestive selling" and take drink and food orders
- Ring up order on P.O.S. in proper sequence.
- Follow TIPSs procedures for preventing intoxication of guests and handling an intoxicated guest.
- Maintain proper table service to include drink service, answering questions, ensuring their food is to their liking and proper clearing of tables
- Able to respond to guests that are unhappy or have a problem and alerting management
- Present check upon removal of last plate or in a timely manner
- Accept payment and provide change or cc receipt
- Give a warm and pleasant farewell and thank you to guests inviting them back in the near future
- Complete all necessary side work and opening and closing procedures
- Check for, reservations, table assignments and seating of large parties
- Must wear proper uniform and non-slip shoes
- Education:

- High School
- Experience:

- 1 year similar experience preferred.**Required Skills**:

- Excellent communication and people skills
- Must be neatly dressed and well groomed in clean Company uniforms at all times.
- Must be able to operate P.O.S. computer
- Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases.
- Adherence to Company alcoholic beverage policies.
- Adherence to all Company and Safety Policies and Procedures.
- Knowledge of food and drinks preferred
- Must be able to clearly and effectively communicate in English.
- Schedule Requirements:

- Schedule may fluctuate based on departmental requirements
- Physical Demands:

- Must be able to walk and stand for hours at a time.
- Lift and carry up to 10-30lbs.
- Balance and walk with heavy trays, dinnerware and drinks


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