Phone Specialist

Phone Support Specialist Position Available: Customer Service & Reception Assistant

$16.00/hour - 20-40 hours per week

Location: 2504 Green Bay Road, Evanston, IL 60201

Stuart-Rodgers, a renowned photography studio, is looking for talented individuals who excel in providing exceptional phone support. If you have a passion for customer service and possess excellent phone communication skills, we want you to join our team. This position offers opportunities for career growth and development.

As a Phone Support Specialist, your strong organization and communication abilities will play a vital role in ensuring our clients' needs are met to their utmost satisfaction. You must be someone who pays close attention to detail and thrives in a collaborative team-based environment. Interacting confidently and effectively with clients, both over the phone and in person, will be a key aspect of this role.

**Responsibilities**:

- Handling opening and closing reception duties
- Maintaining a clean and organized work environment
- Answering and addressing client phone calls promptly and professionally
- Assisting clients with inquiries, booking appointments, and transferring calls efficiently
- Processing orders in person or over the phone
- Assisting with various studio duties as required

Qualities we expect from you:

- Professionalism demonstrated consistently
- Enthusiasm in all aspects of your work
- Energy and positive attitude
- Gentle and patient personality, with the ability to handle difficult situations with grace

What we offer:

- A dedicated support staff to assist you in your role
- An outstanding reputation and rich history in the industry
- Access to state-of-the-art digital capture equipment and lab facilities
- Stability and growth opportunities within our fast-growing company

Join us at Stuart-Rodgers and become a part of our success story in the photography industry.

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

Schedule:

- Monday to Friday

Work Location: In person