Select and Middle Market
4 weeks ago
**Must be able commute to office 3 days a week (Tues., Wed., and 3rd day of your chose between Mon.Fri.)**:
- Leads Health Engagement Consultant team with full management and technical responsibility for team output.
- Manages a staff of health engagement professionals who are responsible for delivering health promotion and wellness programs.
- Guides client/customer focused problem resolution and influences/leads process improvement
- Promotes the organization's health and wellness capabilities to clients/brokers and identifies potential sales opportunities to inform sales leadership and account managers in local market(s)
- Adapts departmental plans and priorities to address resource and operational challenges
- Focuses on ensuring short-term outputs and the effectiveness of team integration with other work areas Provides input into workforce planning and recruitment activities
- Manage engagement team of direct reports local market(s). Drive individual and team execution of go-to-market approach aligned with U3000 Health Engagement solutions
- Maintains current knowledge of and expertise in all health engagement products, programs, strategies, and tactics
- Maintains collaborative relationships with key matrix partners across the organization both within the sales organization and with those stakeholders that support health engagement
- Maintains current knowledge of sales and competitive activity in assigned market(s)
- Demonstrates mastery of available or upcoming health engagement products, resources, tools, presentations, materials, and collateral
- Supports local market(s) with competitive health engagement solutions, strategies and tactics
- Ensures team has knowledge and ability to develop market inquiries/responses for health engagement solutions; including the facilitation of training/updates for sales and account management teams
- Drives team accountability on progress and fulfillment of goals and objectives, providing feedback and coaching, and formally reviewing and recognizing performance
- Provides supervision and guidance as they perform their duties for assigned accounts; fosters a growth mind-set and champions Cigna's Connect to Growth philosophy
- May attend key finalist meeting
- Manages local market team(s) of Engagement Consultants (EC)/Health Benefit Educators (HBE); oversees assignment of book of business for EC/HBE
- Working with Engagement Director/Sr. Engagement Director, champions change management to team, market and segment
- Builds relationships with the sales management team and fosters the development of relationships between sales and engagement team at local levels
- Provides quality assurance for health engagement strategy, communication, and meeting execution in the market
- Measures market activities and makes interventions based on results
- Ensures 100% assignment of Engagement team resource
- Responsible for hiring, orienting, training, supervising, evaluating and developing team members
- Responsible for the overall management of client events-coordinating with matrix teams to ensure coverage for inbound and outbound enrollment events for local market and other Cigna offices
- Provides leadership in local market and enterprise level situations including driving success of local initiatives
- Coordinate with Sales matrix partners to identify opportunities for product penetration of existing accounts, potential sales of ancillary products and strategies to maximize growth; provide active support to sales growth and persistency targets at market level
- Achieve the team business plan objectives, both in support of the implementation of new plans and in identifying and responding team needs
- Able to commute to local office
- Bachelor degree required or equivalent work experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 59,600 - 99,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
**About Cigna Healthcare**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our
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