Front Desk/tech Support

6 days ago

Bakersfield, United States Grimmway Enterprises Full time

Overview:
**TITLE: FRONT DESK/TECH SUPPORT**

**LOCATION: BAKERSFIELD, CA**

**COMPENSATION: $19.00 - $23.00 / HOUR**

**PURPOSE**:
To represent Grimmway in a professional manner to all persons calling or visiting the location. Assist visitors, employees and support the MIS department.

**ESSENTIAL JOB FUNCTIONS**:

- Coordinate incoming and interoffice calls daily.
- Greet visitors and direct them to the correct person.
- Maintain cleanliness and order in the lobby, conference room, and reception area.
- Schedule any impromptu meetings in the Mtn View Admin Conference Room as necessary.
- Responsible for maintaining cleanliness and manage kitchen supplies.
- Maintain copy room supplies, equipment, and order.
- Responsible for printing Grimmway Job Postings and pinning them in bulletin board in lunchroom.
- Assist with COVID-19 exposure notification procedures.
- Sort and coordinate the distribution of all packages (US Mail, FedEx, UPS, and others) to include scheduling FedEx shipments and online pickups.
- Assist with seasonal projects such as selling fair tickets, turkey distribution, employee gift distribution, and assist with coordinating potlucks.
- Responsible for submitting maintenance requests.
- Assist the MIS Administrative Assistant with ordering equipment and computer equipment inventory as well as the distribution/collection of ink toners and assist with fuel receipt tracking.
- Assist the Help Desk Manager with service tickets.
- Assist with Spanish/English translations as needed.
- Other duties as assigned.

***PHYSICAL REQUIREMENTS**:
Must be able to remain in a stationary position throughout much of the working day. Ability to operate a computer and other office productivity equipment. Ability to occasionally move about inside the office. Must be able to move items weighing up to 40 lbs.

Additional Info:
**JOB QUALIFICATIONS**:

- High school diploma required.
- Help desk and/or tech support experience preferred.
- Experience working in a professional administrative related capacity.
- Experience answering a multi-line phone system is required.
- Must be computer literate with good working knowledge of Microsoft Office Word, Excel, and Outlook.
- Knowledge of company databases such as INFOR and DocLink a plus.
- Proficient in Word processing, filing, and organizing required.
- Familiarity with computer systems in a Microsoft Windows network environment, MCP, MCSE, or A+ certified highly desirable.
- Must be familiar with office equipment.
- Must have the ability to relate with people and project a pleasant upbeat attitude.
- Must be detail oriented, organized, and possess good analytical skills.
- Must have the ability to perform duties with mínimal supervision and maintain strictest confidentiality.
- Remote work not available for this position.
- Must be bi-lingual, English/Spanish, with the ability to speak, read, and write in both.
- Must have a valid driver’s license with a clean DMV driving record.
- Must pass pre-placement drug/alcohol screen, physical and functional capacity evaluation.

**Benefits**:
**ADMINISTRATIVE EMPLOYEES**:

- Competitive benefits package including Medical, Dental, and Vision
- Paid Sick, Vacation, Holiday Time and Personal Hours
- Employee Vehicle Purchase/Lease Programs
- Subsidized gym membership with InShape health clubs
- Free on-site personal training and other wellness-focused activities at company gym
- Tuition discount partnership program with University of La Verne
- Discounted tickets to major theme parks throughout California
- Work life balance

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