Customer Service Representative

2 weeks ago

Irvine, United States Waterworks Aquatics Full time

**We’re hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES**

Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck We are looking for exceptional customer service representatives that can register new customers and provide memorable experiences to our customers over the phone and in person.

**A Little About Us**
Waterworks Aquatics is a premier swim school with 39 locations across California and Colorado. We teach children ages 3 months through adult how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

As a Customer Service Representative, you will be the face of Waterworks Aquatics and the first point of contact for the majority of families when they visit our facility. You will be entrusted with building relationships with our families. You will also be responsible for retaining our families by offering a warm, welcoming, and memorable experience.

**Join Our TeamHere’s Why**:

- Get paid well for doing something fun Competitive compensation because we like to reward hard work.
- Advancement opportunities. We constantly are looking for strong individuals to join our leadership team
- Flexible work schedules. We know you might have other time commitments like school or another job. We’ll make it work
- Additional benefits. We offer our full-time employees a benefits package that includes dental, vision, disability, 401K, and sick pay.
- We also offer team appreciation days and other really cool events throughout the year. And of course, free food throughout the year. Who doesn’t like that?

**Primary Responsibilities**:

- Ability to create relationships with new and existing families that leads to customer loyalty and retention
- Demonstrate empathy in your interactions with families
- Register, schedule, take payments, and problem solve family accounts
- Be willing and able to provide exceptional customer service in person and by phone
- Encourage customers to purchase swim lesson packages
- Work effectively in a team environment to support achievement of lesson registration goals
- Maintain high customer satisfaction ratings based on explicit criteria set by the company
- Handle customer concerns, provide appropriate solutions and alternatives, and follow up to ensure resolution
- Recommend additional services to customers by understanding their needs
- Maintain a clean and safe facility at all times
- Boost morale and help maintain a positive work environment
- Restock and clean all restrooms and shower/changing areas
- Understand and showcase knowledge in all of our programs and facilities
- Assist with time sensitive projects by deadlines given
- Provide effective rebuttals to customers who are looking to release their lesson schedule
- Stay up to date and pass all continual training by the deadlines provided

**General Qualifications**:

- Must be at least 17 years old
- Must have at least 2 years of customer service experience
- Minimum of a high school diploma
- Able to exhibit a strong passion for helping others
- Possess a strong background in customer service
- Proficient in typing; at least 40 WPM
- Ability to “close the deal” and acquire new families that are interested in our services
- Ability to multi-task, prioritize and manage time effectively
- Open to coaching and training to increase customer acquisition performance
- Must have strong communication skills in person and over the phone
- Must be able to showcase the ability to actively listen
- Must have the ability to adapt and respond to different types of personalities
- Must always remain professional and courteous with customers

**A Few Other Things We Look At**:

- We love people with a positive mindset who are fantastic team players
- A strong conversationalist who can be personable and connect with people
- Critical thinkers that can empathize with our families to ensure they have a positive experience with us
- Someone who is confident, adaptable, ambitious, and an achiever
- People who are committed and reliable
- Someone who is teachable, respectful, outgoing, and motivated
- Individuals who are open to receiving feedback and are always willing to learn

  • Customer Service Representative

    2 weeks ago

    Irvine, United States Ultimate Staffing Full time

    Great Opportunity! Hiring Now for a Customer Service Representatives in Irvine, CA for an Automotive Electronics Company! 8 am - 5 pm$22.00 per hour Temp to hire! Great company culture! Responsibilities:First point of contact via phone and email to p Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing

  • Customer Service Representative

    1 week ago

    Irvine, United States Amerihome Full time

    ** Position Description****Customer Service Representative** Location **Irvine, CA** Job Code **1689** # of openings **1** Position Title: Customer Service Representative***Remote in California***What were looking for:**AmeriHome Mortgage's Consumer Direct Group** is growing and seeking top talent for our Customer Service department. The Customer Service...

  • Customer Service Representative

    4 days ago

    Irvine, United States JNH Lifestyles Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide products/services information, answer questions, and resolve emerging problem that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...

  • Customer Service Representative

    2 days ago

    Irvine, United States USOC Medical Full time

    The Customer Service Representative works with clients in identifying their needs regarding proper preparation for incoming repairs, status on orders in house, Liaison between clients and Sales Representatives. **Role & Responsibilities**: - Answer all incoming calls - Sell additional services or products to clients - Builds and maintains effective...

  • Customer Service Representative

    2 weeks ago

    Irvine, United States Induce Biologics USA Inc. Full time

    As a Customer Service Representative, you will be responsible for receiving, processing and recording customer orders. The Customer Service Representative also handles customer inquiries and resolves issues. The individual will work closely with various teams to ensure prompt and effective resolution of customer issues and provide excellent support to...

  • Customer Service Representative

    4 weeks ago

    Irvine, United States USOC Medical Full time

    The Customer Service Representative works with clients in identifying their needs regarding proper preparation for incoming repairs, status on orders in house, Liaison between clients and Sales Representatives. **Job Accountabilities** - Answer all incoming calls - Sell additional services or products to clients - Builds and maintains effective professional...

  • Customer Service Representative

    23 hours ago

    Irvine, United States USOC Medical Full time

    The Customer Service Representative works with clients in identifying their needs regarding proper preparation for incoming repairs, status on orders in house, Liaison between clients and Sales Representatives. **Job Accountabilities** - Answer all incoming calls - Sell additional services or products to clients - Builds and maintains effective professional...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Circle K Full time

    Store : 14493 Culver Dr, Irvine, California 92604Availability - Shift/Days Part time Day Shift - Evenings - Overnight ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer...

  • Customer Service Representative

    2 weeks ago

    Irvine, California, United States Circle K Full time

    Store : 3765 Alton Pkwy, Irvine, California 92606Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Irvine, California, United States Circle K Full time

    Store : 3765 Alton Pkwy, Irvine, California 92606Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    1 week ago

    Irvine, United States Induce Biologics Usa Inc. Full time

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP ) which replicates the body's native healing capabilities in order to create natural bone regeneration. The NMP proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.As a Customer Service Representative, you will be...

  • Customer Service Representative

    1 week ago

    Irvine, United States Missionloans Full time

    Mission Loans is seeking experienced mortgage professionals who thrive in a fast-paced environment without losing focus on quality of work and delivering an exceptional customer experience. As a customer service representative, you will act as a liaison for our clients and provide product/services information. The best CSRs are genuinely excited to help...

  • Customer Service Representative

    2 weeks ago

    Irvine, United States Waterworks Aquatics Full time

    **We’re hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!** Are you an empathetic person who has a passion for helping others? Are you an enthusiastic ‘people-person’? Are you a confident and adaptable person who can close the deal? You’re in luck! We are looking for exceptional customer service representatives that can register new...

  • Customer Service Representative

    4 weeks ago

    Irvine, United States Induce Biologics USA Inc. Full time

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP) which replicates the bodys native healing capabilities in order to create natural bone regeneration. The NMP proprietary process unlocks the growth factors naturally found in bone, making them bioavailable. As a Customer Service Representative, you will be...

  • Customer Service Representative

    2 weeks ago

    Irvine, United States Induce Biologics USA Inc. Full time

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP) which replicates the bodys native healing capabilities in order to create natural bone regeneration. The NMP proprietary process unlocks the growth factors naturally found in bone, making them bioavailable. As a Customer Service Representative, you will be...

  • Customer Service Representative

    2 weeks ago

    Irvine, United States Waterworks Aquatics Full time

    Job DescriptionJob DescriptionWere hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? Youre in luck! We are looking for exceptional customer service representatives that can...

  • Customer Service Representative

    3 weeks ago

    Irvine, United States Waterworks Aquatics Full time

    Job DescriptionJob DescriptionWere hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? Youre in luck! We are looking for exceptional customer service representatives that can...

  • Customer Service Representative

    4 weeks ago

    Irvine, United States Induce Biologics USA Inc. Full time

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™) which replicates the body’s native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Irvine, United States Induce Biologics USA Inc. Full time

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™) which replicates the body’s native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.As a Customer Service Representative, you...

  • Customer Service Representative

    2 weeks ago

    Irvine, United States Induce Biologics USA Inc. Full time

    Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™) which replicates the body’s native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.As a Customer Service Representative, you...