Assistant Category Operations Manager
4 weeks ago
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Act as the central escalation point of contact for all internal merchandising inquiries related to product, specifications, availability, and substitutions from PSSA
- Vacancy support and backup to COM and PSSA roles
- Support Category Operations Managers with all analytics requests, local flyer item selection and rebate solicitation, Roll Out Book reviews and assortment projects - including E&O follow up, CASIS billings and vendor meeting preparation
- Serve as gatekeeper of NIR process and tracking log - includes approval process, 30/60/90-day tracking follow-up, etc.
- Support PSSA/COM with escalation requests for proprietary SKU tying
- Enter DCT’s for COM’s on new items & local flyers.
- Analyze weekly ATC communicates and disseminate direction to appropriate parties.
- Develop broker and vendor contacts along with using internal resource pool to independently address and follow up on PSSA escalated inquiries.
- Serve as escalation point of contact for RSC inquires
- Support PSSAs/COMs with sourcing/market baskets/special pricing requests.
- Gatekeeper of all COM related inquires; researching APN lookups, attaching vendors, items and pricing to later approve and send to buyer.
- Other duties assigned by manager.
**SUPERVISION**:
N/A
**RELATIONSHIPS**
- Internal: Category Operations Managers, Marketing Managers, Replenishment (Local & RSC), Pricing team, Territory Managers, Account Executives
- External: Local vendors and brokers, as needed.
**WORK ENVIRONMENT**
Office environment.
**MINIMUM QUALIFICATIONS**
- Must possess a minimum 5 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution environment.
- Must be proficient in the use of Microsoft Office especially Microsoft Word and Excel.
- Must be extremely organized, analytical and possess highly developed written/oral communication and interpersonal skills.
- Must be external and internal customer service focused.
- Ability to research, escalate and follow up on inquires with a great sense of urgency.
- Must have the ability to overcome objections and obstacles, with a solution-based attitude
- Education
- College degree or equivalent distribution or food service supply chain experience required.
**PREFERRED QUALIFICATIONS**
Previous US. Foods experience preferred.
PRISM/Merlin/Tandem skills preferred.
**PHYSICAL QUALIFICATIONS**
- Must be able to perform the following physical activities for described length of time
- List the required physical activities including length of time performing each activity referencing the key below
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
**JOB REQUIRES WORKER TO: FREQUENCY**:
STAND : OCCASIONALLY
WALK: OCCASIONALLY
DRIVE: NEVER
SIT: FREQUENTLY
- LIFT_
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): NEVER
21-50 lbs (Medium): NEVER
51-100 lbs (Heavy): NEVER
Over 100 lbs (Very Heavy): NEVER
- CARRY_
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): NEVER
21-50 lbs (Medium): NEVER
51-100 lbs (Heavy): NEVER
Over 100 lbs (Very Heavy): NEVER
PUSH/PULL: NEVER
CLIMB/BALANCE: NEVER
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: OCCASIONALLY
TWIST: OCCASIONALLY
GRASP OBJECTS: FREQUENTLY
MANIPULATE OBJECTS: FREQUENTLY
MANUAL DEXTERITY: FREQUENTLY
Li-EM1
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