Intake Coordinator

4 weeks ago


San Diego, United States Apreva Hospice Full time

Our Company:
Apreva Hospice

Overview:
Friday, Saturday & Sunday schedule.

The Weekend Intake Coordinator has primary responsibility for the timely clearance of new referrals.

**Responsibilities**:

- Takes Infusion Therapy referrals from referral sources.
- Ensures that all intake forms are complete, clear and within Amerita’s scope of service.
- Obtains authorizations and re-authorizations as required by payers.
- Enters patient demographic, insurance and authorization information into the computer system.
- Communicates with other departments regarding the status of referrals.
- Notifies patients/families regarding coverage and payment responsibilities.
- Understands which insurance companies have active contracts with Amerita.
- Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
- Maintains confidentiality of patient and proprietary information.

Qualifications:

- High School Diploma/GED or equivalent required; Associate’s Degree or some college preferred
- Minimum two (2) years of experience collecting referral information in the healthcare market
- Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
- Knowledge of insurance verification and pre-certification procedures
- Understands the scope of services that Amerita can provide
- Strong verbal and written communication skills



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