Assistant Manager

2 weeks ago

Danbury, United States KidStrong NJCT Full time

**Benefits**:

- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Training & development

**Head Coach / Assistant General Manager**
- Do what you love, love what you do_

At KidStrong our mission is clear. We help parents build smarter, stronger, more athletic kiddos, with character. Our team is a fun loving group of elite ‘unicorns’ with experience in a variety of fields including management, child development, physical education, personal training, coaching, athletics and athletic training, pediatric OT, and more. The common thread on this team is the drive and desire in making a positive impact on kids and families, while also developing ourselves and those around us to be better every day. Be excited to foster an environment of camaraderie, friendship, fist-bumps, and positive energy. We take this mission far more seriously than we take ourselves, and if that doesn’t excite you, we are sure there is a lovely cubicle job out there for you.

Our New Jersey/NY/CT region is rapidly growing and we are looking for talented, enthusiastic professionals who want a career in building better kiddos and are excited to be part of a young, fast moving company. We will have 25+ KidStrong centers in the next few years and we are looking for individuals to help build and guide those to success.

Is this a nine to five, Monday through Friday job? Not a chance.

**What we expect**
A motivated individual, whose passion for kids, paired with a growth mindset and the desire to learn and develop as a leader drives them daily in efforts to make a positive impact. Someone with a solid understanding of sales and operational excellence who, in combination with the GM, will use our lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parents.

A leader with a positive attitude who is ready to utilize a thoughtful approach to all aspects of the organization while taking great satisfaction in meeting and beating goals, with a “Win the Day” philosophy. Someone with experience with kids, who leads from the front, getting on the mat and teaching approx 8-12 classes per week.

**Head Coach / Assistant GM Responsibilities**:

- Provide excellent leadership and management to create a positive, energetic, successful environment for coaches and members.
- Properly assist in exceeding all KidStrong sales and operational budgets.
- Work closely with the GM to ensure that the coaches and studio are looked after.
- Assist in building and maintaining KidStrong class size through scheduling optimization.
- Model all center activity through self-involvement (leading by example).
- Open and effective communication with staff (feedback, center needs, trials, all relevant member related information, etc).
- Enforces KidStrong corporate policies, business practices, systems and processes.
- Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
- Provides and maintains the highest level of customer service.
- Responsible for ensuring that the facility is clean with a “roll up the sleeves” mentality, including the ability to lift weight plates and fitness equipment, maintained and operationally sound. This also includes updating “the rig” to match the monthly curriculum needs.
- AGM will lead and develop his/her coaching team through feedback, meetings, evaluations, and recognition in addition to coaching the required amount of classes.
- Ensure that all Coaches are aware of the current policies and procedures and up to date on any changes
- Help train new coaches and ensure all center processes and programming are followed and executed properly.
- Knowledgeably and enthusiastically delivers pre-designed workouts to parents and students (15 students per class) ages walking - 11 years old
- Energize and motivate members throughout the class
- Be promotionally-oriented and have the ability to schedule trials through a company required vetting process.

**We are looking for**:

- Experience with children and/or fitness industry strongly preferred.
- Associate or Bachelor’s degree in business, education, or related field would be a plus
- Understanding all performance metrics of goals
- The ability to multi-task, manage member and staff concerns.
- Excellent verbal and written communication skills.
- Strong work ethic, integrity, and professional demeanor.
- Practical work experience using Microsoft Office Products
- Ability to run productive individual and team meetings

**Certifications Required**: this can be obtained post-hire, and must be kept current
- CRP certified
- First Aid certified
- Epi Pen certified

**Physical Demands**:

- Our staff is asked to work out with the kids, know the proper form and corre

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