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Service Porter

3 months ago

San Francisco, United States Mercedes-Benz of San Francisco Full time

**Service Porter**

Mercedes-Benz of San Francisco has been in the automotive industry for 60 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury, and value.

**Service Porter - Summary**

Maintain a smooth flow of vehicles through the Service Drive.

**Service Porter - Essential Duties - Include, but not limited to, the following**:

- Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
- Controls service traffic flow and parking.
- Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage.
- Assists service advisors when needed
- Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
- Maintains a professional appearance.
- Place vehicle Interior Protection in each vehicle.
- Tag keys and place mirror tags in all vehicles.
- Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked.
- Advise management of any customer articles such as CD’s, electronics, cash, etc. left inside any vehicle.
- Adhere to all customer service processes.
- Fill in for shuttle drivers as needed.
- Bring customers’ vehicles to the front of service drive when directed.
- Ensure customers’ vehicle is free of dirt and grease from their service visit.
- Light lifting duties when needed.

**Automotive Service Porter - Education and/or Experience**
- No prior experience or training.
- Ability to pass background and drug screen prior to employment
- Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Team Player
- Hard worker and Energetic
- Motivated
- Punctual

**Benefits Include**:

- Competitive Compensation
- Flexible Schedules
- 401K
- Paid Time Off
- Paid Training
- Vision / Dental / Health Insurance
- Positive Culture
- Continuous Training & Development
- Promote From Within - Advancement into other opportunities
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._