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Los Angeles, United States UCLA Health Full time

**Description**

This position is part time varying upon the needs of the physician. As the part - time Physician Support Assistant (PSA), you will assist physicians with various administrative aspects of patient care in their respective department. Under the direction of physicians, you will be assisting with recording the physician medical record documentation (electronic or paper) of patient history, review of systems, physical exam findings, progress notes, procedure notes, follow-up of laboratory and diagnostic results, expediting consults, and assisting with recording the documentation for patient care and follow-up. You will work in close association with physicians assigned to the department and will be part of the medicine team. You may also participate in monitoring the completion of physician medical record documentation to assess for charts completeness and will send incomplete charts back to appropriate physicians as needed.

**Work hours may include evenings, nights, weekends, and holidays**.

**Pay Range: $21.93 - $30.74 Hourly**

“Senate Bill 525 was signed into law by Governor Newsom in October 2023. Starting June 1, 2024, SB525 sets a new $23

minimum wage for nonexempt healthcare workers and raises the exempt employee salary threshold to $1,380/week

(equivalent to $5,980/month or $71,760/year).

1. As defined under SB525, healthcare workers are defined as employees who are involved in the provision of “health care

services,” which means “patient care-related services including nursing; caregiving; services provided by medical residents,

interns, or fellows; technical and ancillary services; janitorial work; housekeeping; grounds keeping; guard duties; business

office clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and gift

shop work; but only where such services support patient care”.

2. Employees (career, contract, student, per diem) in the UCLA Health medical facilities (e.g. Ronald Reagan Medical Center,

Santa Monica UCLA Hospital, Resnick Neuropsychiatric Hospital, etc.) meet these criteria.”

**Qualifications**

Required:

- Ability to perform under the pressure of frequent interruptions and distractions
- Ability to proofread very detailed materials and monitor work accurately
- Strong interpersonal skills to effectively and diplomatically interact with others
- Demonstrated excellent verbal and written communication skills
- Ability to speak clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information
- Skill in working independently and following through on assignments with mínimal supervision
- Ability to maintain equanimity in the face of resistance, indifference or hostility
- Ability to establish and maintain cooperative working relationships with co-workers, faculty, residents, nurses, students, University representatives, patients and the public
- Willingness to work a flexible schedule which will include evenings, nights, weekends, and holidays
- Ability to organize and track multiple records and requests and follow through in a timely manner
- Ability to handle confidential material while protecting its strict confidentiality

Preferred:

- A minimum of two years of scribe or related physician support experience
- Prior experience with training new Physician Support Assistants
- Previous experience with electronic medical records such as Medhost, EPIC, Cerner, etc.
- Detailed knowledge of medical terminology and the ability to distinguish different exams and medical diagnoses is required.
- Knowledge of E&M codes and the level of documentation necessary for each billing level