Parts Department Counter Position

2 weeks ago


Phoenix, United States ABC Nissan Full time

Job Summary:
**ABC Nissan Parts Department** is seeking a highly organized and customer-oriented individual to join our team as a Parts Department Counter Person. In this role, you will be responsible for assisting customers with their parts needs, providing excellent service, and ensuring efficient inventory control.

**Responsibilities**:

- Assist Technicians with their parts inquiries and orders
- Provide accurate and detailed information about available parts, pricing, and availability
- Process customer orders through the Point of Sale (POS) system
- Maintain and update inventory records to ensure accurate stock levels
- Collaborate with the service department to fulfill parts requests for repairs and maintenance
- Handle cash transactions, including cash handling and providing change to customers
- Provide exceptional customer service by addressing customer concerns and resolving issues promptly
- Utilize bilingual skills to assist customers and employees who prefer to communicate in a language other than English
- Familiar with CDK is a plus

**Experience**:

- Previous experience in a dealership or retail environment 2 years preferred
- Strong math skills for calculating prices, discounts, and taxes accurately
- Excellent communication skills to effectively interact with customers and colleagues
- Ability to negotiate with customers to find mutually beneficial solutions
- Familiarity with inventory control processes and procedures

We offer competitive pay and benefits packages for our employees. Join our team today as a Parts Department Counter Person and contribute to our commitment to providing exceptional customer service.

Note: This job description is intended to provide a general overview of the position.

Pay: $45,690.96 - $64,595.56 per year

**Experience**:

- Parts Counter: 2 years (required)

License/Certification:

- Driver's License (required)

Ability to Commute:

- Phoenix, AZ 85014 (required)

Ability to Relocate:

- Phoenix, AZ 85014: Relocate before starting work (required)

Work Location: In person



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