Clerk

DISTINGUISHING FEATURES OF THE CLASS: This is an administrative position involving
responsibility for answering phones and directing calls, filing, drafting letters, collecting and distributing mail, and maintaining case files. Work is performed within established guidelines and policies. The work involves responsibility for performing clerical duties and a variety of tasks that assist in maintaining the office. Work is performed under the supervision of a higher-level administrator with leeway allowed for the exercise of independent judgment and initiative; Does related work as required.

TYPICAL WORK ACTIVITIES: (Illustrative Only) Familiarity with the technology employed by providers of mandated representation to track relevant data as well as with providers’ practices in collecting and maintaining pertinent data; Availability for in-person and web-based training on several aspects related to data tracking in compliance with ILS requirements; Maintain an impartial and consistent approach when dealing with different clients; Organizes material and information within case files; Conducts routine correspondence on matters where policies and procedures have been defined; Answers telephone, schedules appointments, receives callers and refers them to the proper persons, and answers requests for various information. Does related work as required.

FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: ; Working knowledge of general legal principles, practices and procedures; Good knowledge of modern office terminology, procedures, equipment and business English; Ability to establish effective working relationships with a wide variety of people; Ability to understand and interpret complex oral and written information; resourcefulness; and initiative; Ability to communicate effectively both orally and in writing; Ability to operate a personal computer and utilize common office software programs including word processing, spreadsheet and databases at an acceptable rate of accuracy and speed; Physical condition commensurate with the demands of the position.

MINIMUM QUALIFICATIONS: either:
A. High School Diploma or GED and 2 Years clerical experience; OR
B. An equivalent combination of training and experience as indicated above.

**Job Type**: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 24 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Day shift
- Monday to Friday
- No nights
- No weekends

Work Location: In person