Intervention Specialist

2 weeks ago

Wilmington, United States West End Neighborhood House Full time

**Essential Duties and Responsibilities**:

- Assist the Case Manager in providing some case management services to youth
- Assume active participatory role in the daily activities of youth including education, recreation, rehabilitation, meal, personal hygiene and maintaining living quarters
- Observe youth’s behavior and adjustment to the program and exchange oral and written reports on those observations
- Establish and maintain appropriate interpersonal relationships with youth to encourage and assist with their social development
- Interprets and teaches facility procedures, rules and disciplinary policies to youth
- Implements facility/campus security procedures including performing unit/room and grounds checks; includes monitoring of high risk youth
- Assists in handling disturbances along with monitoring who enters and exits the facility
- Escorts youth to activities and appointments in and outside of the facility and is responsible for their supervision
- Provides transportation when necessary to support youth in their recreational activities and appointments
- Must be able to work and thrive in a team environment
- Deliver services to clients appropriately, ethically, and timely
- Teaches youth life skills with hands on approach
- Transports clients to job fairs, college campuses, conferences, and other life skill activities when needed
- Maintains reporting standards of program, keeps well-documented records, and ensures that all necessary paperwork is organized in files
- Provide crisis intervention, behavioral health interventions and support services to youth during their time in the program
- Light house cleaning/maintenance and cleaning may be required
- Other duties as assigned

Education and/or Experience
- High School/GED or Bachelor’s degree in Social Work or related Human Service field
- Must provide transcript and course syllabi when requested
- A writing sample may be requested
- Minimum of three (3) years relevant work experience with teenagers and young adults in a social service setting
- Clinical or therapeutic background is a plus
- Experience in a residential setting is a plus
- Case management experience of at least 2 years
- Thorough understanding of the stages of human development, trauma informed care and mental health

**Qualifications**:
The qualifications and requirements listed below are representative of the knowledge, skills, and/or abilities required at an advanced or superior level of performance.
- Knowledge, Skills and Abilities
- Ability to work with individuals from diverse backgrounds,
- Ability to maintain client confidentiality,
- Ability to maintain composure under high pressure and/or intense situations,
- Ability to be genuine, warm, and empathic with client population to build trusting relationships,
- Skill in engaging and working with groups, community leaders, and other service providers,
- Skill in helping others sustain effort over time and provide positive reinforcement,
- Skills in intervening in a crisis and resolving conflict among or between clients,
- Knowledge of life span development and life skills needed for young adults to become self-sufficient,
- Knowledge of various mental health diagnosis that may affect our client population such as separation & loss, abandonment, attachment disorders, trauma, depression and anxiety,
- Knowledge of community resources accessible by our clients,
- Willingness to work flexible hours,
- Organizational skills, and
- Written and oral communication skills.
- Must not have a criminal background which would cause questions of ability to give constructive guidance to young adults.
- Must possess a current Delaware driver’s license and reliable transportation.
- Understands the position may require some physical abilities.
- Must be able to lift at least 50lbs.
- Cleaning, moving, and or other duties may be necessary to support the youth through transition.

Pay: $17.00 - $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overtime
- Weekends as needed

Ability to Relocate:

- Wilmington, DE 19805: Relocate before starting work (required)

Work Location: In person

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