Maintenance Service Coordinator
3 weeks ago
Company Description
Privately held real estate firm, based in the New York metropolitan area.
Role Description
Seeking a qualified and motivated individual to join our team as a Maintenance Service Coordinator. As a coordinator, you will be responsible for overseeing and managing the maintenance process for our residential and retail properties. This includes coordinating maintenance requests, scheduling repairs, and inspections, and ensuring that all work is completed in a timely and efficient manner. This is a full-time, on-site role.
Responsibilities include but not limited to:
1. Manage the day-to-day outreach with residents and foster good tenant relations. Assist tenants with questions and record service requests, as needed.
2. Responsible to send out all necessary building memos.
3. Overseeing all work orders and making sure they are closed out in a timely fashion.
4. Coordinate access for contractors for any necessary work. Assist in setting up annual contracts for mechanicals as needed. Make sure all proper annual filings are completed.
Required:
1. Superior customer service skills with the ability to maintain professional at all times.
2. Experience in managing work order systems with high volume of tickets - Such as Building Link.
3. Self-motivation: be confident, energetic with the ability to pivot when necessary.
Preferred:
1. Prior experience in facilities, property management, or related field preferred.
**Qualifications**:
1. 2+ years of customer service experience required, prior experience with property management or maintenance services is preferred.
2. Excellent communication, organizational, and time management skills
3. Ability to handle a fast-paced environment and adapt to changing priorities.
4. Must be comfortable working with computers and be proficient in Microsoft Office
Schedule:
1. 8-hour shift
2. Monday to Friday
3. On call
Work setting:
1. In-person
2. Office
Work Location: In person.
Pay: $40,000.00 - $60,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
Work setting:
- In-person
- Office
Work Location: In person
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