![Residence Inn - Lakeland, FL](https://media.trabajo.org/img/noimg.jpg)
Housekeeping Manager
3 weeks ago
Are you a DYNAMIC Housekeeping Manager who can multi-task, create a positive team environment and enjoys training? We want to speak with you
Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping employees.
**Housekeeping Manager Duties**:
- The Housekeeping Manager will also be responsible for cleaning rooms; half a board to ensure site is set up for success with selling guest rooms.
- Provide excellent customer service to guests and all team members at the hotel. Ensure the housekeeping employees also assist guests and co-workers in a positive and pleasant manner.
- Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions.
- Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support.
- Conduct inspections of guest rooms and provide feedback to room attendants.
Check any vacant rooms for condition and possible occupancy, and taking any actions needed to resolve to place rooms as available.
- Maintain organization and cleanliness of storage and linen. Ensure linen and supplies are stocked and ready for use by staff.
- Work closely with the maintenance department by reporting maintenance issues found when inspecting rooms or public areas.
**Education**:
- High school diploma or equivalent, or General Education Degree (GED) (preferred) or Bachelor’s degree preferred.
**Experience**:
- 2-3 Prior Housekeeping Management experience
- 2-3 years of experience in a customer service role in industries such as retail, hospitality, and/or food service (preferred)
**Knowledge**:
- Understanding in the use of cleaning tools and chemicals
**Skills**:
- Must be able to read, write, and speak English proficiently
- Basic computer operation including but not limited to accessing data from the internet
- Operate light equipment (pressure washer, vacuum cleaner, carpet cleaner
- Operate and use hand and power tools properly and safely
**Abilities**:
- Read, comprehend, and follow written procedures
- Respond calmly in situations of conflict and stress
- Adapt to changes in daily work
- Problem solve in a timely manner
**M/F/D/M/V E.O.E. Drug Free Workplace**
Pay: $37,000.00 - $42,000.00 per year
**Benefits**:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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