Part-time Customer Service/reservations Assistant

4 weeks ago


Rosedale, United States Thoroughbred Sedan Van & Bus LLC Full time

Act as a part-time administrative/customer service assistant to facilitate the entry of reservations and dispatching of service vehicles for conveyance of passengers, while providing exceptional customer service for both internal and external customers.

**Job Functions**
- Answering phone calls and transmitting messages to the appropriate parties
- Relaying any pertinent information regarding transfer to and/or from drivers/affiliates/customers
- Assisting with reservation entry/cross-checking using software system
- Maintaining quality control by following up with clients post transfer and ensure protection of our company brand
- Contacting new and existing customers to discuss needs
- Collaborating with colleagues as needed to meet client needs
- Maintaining contact lists and following up with customers to continue relationships
- Performing other duties and responsibilities as required or requested.

**Requirements**:

- Must be fully available **7am - 5pm Friday-Sunday** This position is 30 hours per week average, but shifts will fall into the above availability.
- This is an in-person position working from our Rosedale area office.
- Exceptional customer service skills
- Valid Driver's License and reliable transportation to travel to and from job site
- Multi-tasker
- Detailed Oriented
- Tech-Savvy
- Flexible and adaptable to rapid changes
- Ability to prioritize when faced with multiple tasks and maintain focus in demanding situations
- Experience in Safety First environments.
- Ability to communicate both professionally and effectively with both customers and drivers
- Basic computer skills (experience in Excel and Word preferred)
- Ability to use independent judgment to build and promote free flow of information and communication throughout the organization that will encourage change while maintaining operational success
- Ability to adapt communication techniques for audiences at multiple levels and use them to decide appropriate problem-solving approach
- Proven analytical abilities and interpersonal skills
- Excellent verbal and written communication skills
- Ability to effectively give and receive feedback in a professional and respectful manner that sets the example for others.
- Ability to motivate and inspire others
- Ability to take initiative and effectively problem solve
- **Knowledge of DOT/Dispatch is a plus**:

- **Prior routing experience in the Limo or Trucking Industry preferred but not required**:

- **At least one year experience in administrative work preferred**

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Parental leave
- Retirement plan

Schedule:

- 10 hour shift
- Day shift
- Weekends only

Application Question(s):

- Are you completely available to work on 7am-5pm Friday, Saturday, and Sunday?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)

License/Certification:

- Driver's License (preferred)

Work Location: Multiple locations



  • Rosedale, United States U-Haul of Golden Ring Full time

    Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul? If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further. U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it’s no wonder our...


  • Rosedale, United States Thoroughbred Sedan Van & Bus LLC Full time

    Act as a full-time administrative/dispatch assistant to facilitate the dispatching of workers and service vehicles for conveyance of passengers, while providing exceptional customer service for both internal and external customers. **Job Functions** - Answering phone calls and transmitting messages to the appropriate parties - Relaying any pertinent...


  • Rosedale, United States Elite Pools Full time

    Job Overview: **Responsibilities**: - Dispatch Operations: - Coordinate the scheduling of pool maintenance appointments for technicians based on customer requests, geographic locations, and service availability. - Efficiently allocate resources and optimize technician routes to maximize productivity and minimize travel time. - Communicate with technicians...


  • Rosedale, United States AutoZone Full time

    AutoZone is committed to being an equal opportunity employer. We offer opportunities to all job seekers including those individuals with disabilities. If you require a reasonable accommodation to search for a job opening or to apply for a position with AutoZone, please contact us by sending an email to: az.recruiting@autozone.com This email box is monitored...


  • Rosedale, United States Maryland Plants & Supplies, Inc. Full time

    **Job description** A Wholesale Distributor for the commercial grower is hiring a horticultural customer service (CSR) representative. The CSR interacts with our highly-valued customers to provide them with information in response to in-bound sales and inquiries regarding products and services. Opening new accounts, helping to resolve concerns or...


  • Rosedale, United States The Schroedl Company Full time

    **_Come Join Our Team!_** **CRDN** is the leading expert in têxtile, electronics, art, and content restoration. We serve as part of the emergency response team, working with policyholders, insurance representatives, and contractors to restore peace of mind after a disaster. Our services reduce replacement costs and limit additional living expenses. In...


  • Rosedale, United States Shepherd Electric Supply Full time

    **Join Our Team as a Summer Warehouse Worker at Shepherd Electric Supply!** **Location**: Baltimore, Maryland **About Shepherd Electric Supply**: At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our...


  • Rosedale, United States Jobe Industrial Control & Measurement Full time

    **Customer Service Representative - Baltimore** Jobe Industrial Control & Measurement, a leading regional distributor of industrial and HVAC instruments and control products, is seeking the right person for our full-time Customer Service Representative position. We are a growing small business with a history stretching back more than 65 years. We are an...

  • Parts Advisor

    1 week ago


    Rosedale, United States Jesco Inc Full time

    **JESCO** is a premier dealer of heavy construction equipment and technology in the Northeast and Mid-Atlantic regions. We proudly represent John Deere, Wirtgen, Kleeman, Vögele, Hamm, Ditch Witch, Magni, Topcon, and many more products for purchase, rental, parts, and service. Family-owned and operated for more than 50 years, we are hiring to grow our...


  • Rosedale, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Parts Advisor

    2 weeks ago


    Rosedale, United States JESCO Full time

    Job Type Full-time Description JESCO is a premier dealer of heavy construction equipment and technology in the Northeast and Mid-Atlantic regions. We proudly represent John Deere, Wirtgen, Kleeman, Vgele, Hamm, Ditch Witch, Magni, Topcon, and many more products for purchase, rental, parts, and service. Family-owned and operated for more than 50 years, we are...

  • Parts Advisor

    1 week ago


    Rosedale, United States JESCO Full time

    Job Type Full-time Description JESCO is a premier dealer of heavy construction equipment and technology in the Northeast and Mid-Atlantic regions. We proudly represent John Deere, Wirtgen, Kleeman, Vgele, Hamm, Ditch Witch, Magni, Topcon, and many more products for purchase, rental, parts, and service. Family-owned and operated for more than 50 years, we are...


  • Rosedale, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....


  • Rosedale, United States The Gutter Guys Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and scheduling appointments for our estimators.Responsibilities:Handle customer inquiries and complaintsTake in coming phone calls to schedule appointments for our...


  • Rosedale, United States Health Care Service Corporation Full time

    *** Sign on Incentive: $2,000 ***OverviewThe Client Service Specialist (CSS) position routinely independently performs multiple administrative functions within ainterdisciplinary, community-based, stationary and/or mobile ambulatory practice. This position supports medical, behavioral health and dental providers, nurses, social workers and administrators and...

  • Host/hostess

    2 weeks ago


    Rosedale, United States Cheers Hospitality group Full time

    Overview: We are seeking a friendly and customer-oriented Host/Host to join our team. As a Host/Host, you will be the first point of contact for guests, providing a warm welcome and ensuring a positive dining experience. **Duties**: - Greet guests with a friendly and welcoming demeanor - Escort guests to their tables and provide menus - Manage reservations...


  • Rosedale, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....


  • Rosedale, United States Brookville Hotel at JFK Full time

    **Guest Service Agent** **SUMMARY**: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. **RESPONSIBILITIES**: - Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. -...


  • Rosedale, United States Community Assistance Network Full time

    Our mission is: To work in partnership with the community to develop, operate and support programs that reduce vulnerability and promote personal growth, stability, and self-sufficiency among low-income residents. The Social Worker will have two areas of Case Management focus: Housing and Linkage with Benefits and Community Service Providers. This worker...


  • Rosedale, United States Community Assistance Network Full time

    Our mission is: To work in partnership with the community to develop, operate and support programs that reduce vulnerability and promote personal growth, stability, and self-sufficiency among low-income residents. The Social Worker will have two areas of Case Management focus: Housing and Linkage with Benefits and Community Service Providers. This worker...