Director, Patient Access
3 weeks ago
Central to all that California has to offer, Adventist Health Bakersfield has been providing an extraordinary team of world-class physicians, top-notch medical technology, caring professionals and award-winning quality since 1910. We are comprised of a 254-bed acute care hospital and 20 primary and specialty care medical offices. As one of America's fastest growing cities, Bakersfield offers affordable housing on the West Coast, beautiful weather, high-quality education and it is just a few hours away from Yosemite and Sequoia National Parks, the Central California Coast and Southern California's great sports, theaters, concerts and amusement parks.
Job Summary:
Maintains direct responsibility for operational and strategic leadership to plan, organize, direct and evaluate patient access functions. Develops, deploys and drives change management strategies for patient access. Provides input and decision-making regarding redesign or optimization within patient access processes. Develops and oversees department efficiency in meeting goals and implements plans for improvement.
Job Requirements:
Education and Work Experience:
- Bachelor’s Degree or equivalent combination of education/related experience: Required
- Master's Degree: Preferred
- Seven years' related experience: Preferred
- Five years' leadership experience: Preferred
Essential Functions:
- Coaches employees to correct processes both individually and during monthly area meetings. Educates staff on existing and updated protocols for hospital/clinic services. Provides statistics to management on registration errors to assure integrity of data and education of staff, as needed.
- Responsible for tracking, trending, and reporting vendor management outcomes as it relates to patient access. Controls planning, staffing, budgeting, managing expense priorities and recommending and implementing changes to methods.
- Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
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