Patient Access Lead

4 weeks ago


Clayton, United States Mountain Lakes Medical Center Full time

**Job Summary**

The Patient Access Lead is responsible for high-level daily supervision of the hospital's Patient Registration areas, inpatient and outpatient. Duties include guidance and coverage for employees and direct oversight for ongoing staff training and education. Works closely with Revenue Cycle Manager. The goal of this position is high quality service for patients and accuracy of information affecting both pre and post visit services.

**Duties**:
1. Ensures HIPPA and compliance is followed

2. Ensures accuracy and completeness of daily registrations to include correct patient demographics, insurance and referring provider

3. Ensures a high level of quality service provided to patients to ensure patient has an excellent experience

4. Responsible for staffing and coverage in all Patient Access areas

5. Responsible for staff development, including training, reviews of progress and communication of findings

6. Monitors and audits all Patient Access processes pertaining to department policies & procedures

7. Monitors scheduling interaction and performance with physician offices and patients to ensure accuracy and professionalism

8. Offers guidance to staff with collections

9. Ability to problem solve appropriately and independently

**Qualifications**:
1. High School Graduate or Equivalent

2. Previous supervisory experience preferred and experience in patient registration and staffing required.

3. Ability to foster an environment that nurtures collaboration, teamwork, and mutual respect.

4. Analytical ability required to evaluate processes and to recommend improvements as necessary

5. Excellent oral and written communication skills to work with patients, physicians and staff

6. Committed to continuous training and education of staff to develop a team of excellence

**PHYSICAL DEMANDS**

1. Ability to sit, walk or stand for long periods of time

2. Normal or corrected hearing and vision

3. Ability to read and write effectively in English

4. Ability to effectively communicate with employee’s physicians and office staff, patients, and visitors

5. Ability to remain calm under stress

6. Reaching and bending, including reaching above shoulder height

7. Ability to lift a minimum of 50 pounds

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift

Work Location: In person



  • Clayton, United States Medlink Georgia Full time

    **SUMMARY______________________** The Patient Care Technician helps patients with direct health care needs in a clinical office setting. As a recognized patient-centered medical home (PCMH), every employee is responsible for ensuring the successful implementation of quality, comprehensive patient-centered care as a member of the patients care team. By...


  • Clayton, United States Medlink Georgia Full time

    Job DescriptionJob DescriptionSUMMARY____________________________________________The Patient Care Technician helps patients with direct health care needs in a clinical office setting. As a recognized patient-centered medical home (PCMH), every employee is responsible for ensuring the successful implementation of quality, comprehensive patient-centered care...


  • Clayton, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator in our Clayton-Flowers Office.Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building long...


  • Clayton, United States Fresenius Medical Care North America Full time

    **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies....


  • Clayton, United States Riccobene Associates Family Dentistry Full time

    Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator in our Clayton-Flowers Office.Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building long...


  • Clayton, United States Riccobene Associates Family Dentistry Full time

    Job DescriptionJob DescriptionRiccobene Associates Family Dentistry is looking for a full-time Patient Coordinator in our Clayton-Flowers Office.Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate...

  • Intake Specialist

    1 week ago


    Clayton, United States UNC Health Care Full time

    **Description** Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. **This position is located in the Emergency Department and will work every other weekend. The Hours are 10:30pm to 7:00am** **EPIC knowledge highly...

  • Intake Specialist

    2 weeks ago


    Clayton, United States UNC Health Full time

    Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. This position is located in the Emergency Department and will work every other weekend. The Hours are 10:30pm to 7:00am EPIC knowledge highly preferred Summary: This role is responsible in...

  • Intake Specialist

    3 weeks ago


    Clayton, United States UNC Health Care Full time

    Job Description Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. This position is located in the Emergency Department and will work every other weekend. The Hours are 10:30pm to 7:00am EPIC knowledge highly preferred Summary:...


  • Clayton, United States WakeMed Full time

    About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Position Information: The Patient...

  • Intake Specialist

    2 weeks ago


    Clayton, United States UNC Health Full time

    Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. This position is located in the Emergency Department and will work every other weekend. The Hours are 10:30pm to 7:00am EPIC knowledge highly preferred Summary: This role is responsible in...

  • Project Controls Lead

    3 weeks ago


    Clayton, United States Novo Nordisk AS Full time

    About the Department At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical...

  • Project Controls Lead

    2 weeks ago


    Clayton, United States Novo Nordisk Full time

    **About the Department** At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world. In NC, we operate three pharmaceutical...

  • Shift Lead

    4 weeks ago


    Clayton, United States Walgreens Full time

    Job Description Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the...


  • Clayton, United States Georgia Hospice Care Full time

    Overview: Become a Director of Operations (RN) with Georgia Hospice CareAre you a leader committed to creating meaningful patient experiences? Do you believe in the importance of providing top-quality hospice and palliative care to those who need it? We are looking for a director of operations (RN) who is ready to lead and serve. As a director of operations,...


  • Clayton, United States Life Science Logistics LLC Full time

    Job DescriptionJob DescriptionRESPONSIBILITIES:Assist managing and mentoring Inventory Specialists and staffMaintain and review efficient and accurate inventory management procedures, consistent with company policy and procedureProvide accurate and timely order entry for operationsSafeguard inventory assets to facilitate shortage detectionInitiate and...

  • Registered Nurse

    3 days ago


    Clayton, United States Intrepid USA Full time

    Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward.  We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice,...

  • General Dentist

    2 weeks ago


    Clayton, United States Flowers Crossroads Dental Full time

    **General Dentist opportunity with a 200k total comp package!** **Flowers Crossroads Dental,** is looking for a General Dentist to join our team. **About** Flowers Crossroads Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve. With support of a practice manager and a highly trained team on site,...

  • Social Worker

    4 weeks ago


    Clayton, United States Agape Care Group Full time

    Overview: Join Our Team as a Social Worker (PRN)Are you passionate about helping patients get the care they deserve? Do you want to make a meaningful impact in others’ lives? We are looking for hospice medical social workers to join our team who are committed to creating meaningful experiences for your patients and their families. As a hospice medical...

  • General Dentist

    3 days ago


    Clayton, United States Heartland Dental Full time

    General Dentist This brand new practice in Clayton, NC is looking for a General Dentist to join our team. About A brand new office in Clayton, NC , like each Heartland Dental supported office, is unique to the community and the patients they serve. With support of a practice manager and a highly trained team on site, coupled with a vast network of experts...