Inside Sales Representative

7 days ago

Redlands, United States Redlands Chamber of Commerce Full time

Help fuel Esri’s growth and ability to enable organizations around the world to do amazing things with geography and GIS. This is a great opportunity to gain cross-industry experience as you generate new business opportunities. Your efforts will help us identify the people and companies who are trying to solve some of the world’s most difficult problems and enable Esri to support this important work.

**Responsibilities**
- **Focus on customer success.** Proactively listen to customer needs and recommend appropriate Esri solutions. Work with sales teams to ensure a strong customer experience and timely handoff of accounts for ongoing opportunity management. Collect and share feedback on lead quality to support demand generation.
- **Communicate and collaborate. **Work with sales management to develop target lists, call strategies, and messaging for customers. Participate in our team environment through meetings, marketing and sales campaigns, and proactively sharing within and across teams.
- **Learn and grow.** Develop an understanding of Esri’s products and services to execute proven processes and achieve your goals. Leverage CRM best practices and be diligent about creating and managing all data and activities. Learn from your team members and help the team continuously improve.

**Requirements**:

- 1+ years of sales or sales supporting experience
- Customer oriented with a high level of professionalism
- Possess a desire to learn and succeed in tech sales
- Responsive, friendly, and thoughtful in your verbal and written communications
- Able to ask for and implement other’s feedback in order to improve
- Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt to a changing work environment
- Experience with the Microsoft Office Suite, including basic spreadsheet familiarity
- Bachelor’s degree in business, economics, marketing, geography, GIS, or related field

**Recommended Qualifications**:

- Software/SaaS experience in a sales or business environment
- Knowledge of any of the following industry sectors: commercial, utility, energy, state and local government, or federal government
- Knowledge or experience with Esri technology

**Total Rewards**

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is **$24-$44 USD**

**Questions about our interview process? **We have answers**.**:
**About Esri**:
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

**If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply**

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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