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Assistant General Manager
3 months ago
**JOB DESCRIPTION**
Daly Seven is currently seeking an Assistant General Manager for our Fairfield Inn & Suites Charlottesville, Virginia location.
- Directly supervise the Front Desk Staff and operations
- Greet guests, function as desk clerk when needed, train desk clerks and auditors,
- handle guest complaints, establish and maintain reservations.
- Monitor Desk Clerk performance and prepare disciplinary actions as needed
- Conduct staff meetings
- Serve as desk clerk during breaks in shift schedules
- Serve as back up during call-ins
- Assist General Manager and Sales Manager with sales
- Handle all group bookings
- Compute timecards daily, reconcile housekeeping reports, and complete Daily Payroll Report
- Compute bi-weekly time and complete Payroll Report for manager's review before submitting to Payroll
- Complete Daily Control Reports, review audit, count money, and make deposits in General Manager's absence
- Run Direct Bill statements and mail on a weekly basis. Enter payments as received
- Assist other departments when needed
- Inspect 50% of guest rooms monthly for General Manager's inspection
- Monitor safety measures and meetings
- Represent property at community functions
- Maintain room inventories
- Assist General Manager in all property operations and act for General Manager in his/her absence
- Complete Daly Seven, Inc. and/or Franchise Company training as required
- Stay abreast of Daly Seven, Inc. and Franchise programs and requirements
- Perform any other duties as assigned by General Manager
Minimum of a 2-year college degree from an accredited university preferred OR solid hospitality work experience
Excellent leadership skills and ability to manage hourly staff
Excellent written and oral communication skills
Excellent customer service skills
High Energy
Professional image, communicated through demeanor, dress and communication
Available to work when needed, including weekends, holidays and nights depending on staffing needs
- Proven work experience as a Front Desk Manager
- Marriott experience a huge plus
- Ability to work any day of the week
- Hands-on experience with office machines (e.g., fax machines and printers)
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word
- Excellent communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
Daly Seven is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Daly Seven does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Pay: $40,000.00 - $50,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 1 year
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
**Experience**:
- Hotel: 1 year (required)
- Marriott: 1 year (preferred)
Work Location: In person
