Program Manager

2 weeks ago

Arlington, United States Urban Strategies LLC Full time

**JOB OVERVIEW**

**JOB TITLE**

**Program Manager**

**PROGRAM**

Healthy Start Puerto Rico

**WORK SCHEDULE**

Full Time

**LOCATION**

Puerto Rico Remote

**REPORTS TO**

HSI-PR Program Director

**JOB TYPE**

Exempt

**GENERAL JOB DESCRIPTION**

**PROGRAM OVERVIEW**
- The purpose of the Healthy Start program is to improve health outcomes before, during, and after pregnancy, and reduce racial/ethnic differences in rates of infant death and adverse perinatal outcomes. This program is funded to Urban Strategies by The Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services. Urban Strategies, in partnership with Grupo Nexos, serves women, infants and families of the Center-South Corridor in Puerto Rico, which includes Jayuya, Ponce, Juana Díaz, Santa Isabel, Cayey, Guayama, Coamo and Aibonito. The service has a holistic approach which integrates prenatal and postpartum care, Doula services, mental health support, health and parenting education, transportation, case management and fatherhood initiatives.**POSITION OVERVIEW**
- The Program manager will be responsible for assembling staff with the skills and expertise to successfully deliver services. Also, he/she will be responsible for the integration of different services areas, the quality of the program service, the risk management and the continuous development and integration of the community network. Also, the program manager will provide, promotion and staff support for well-woman care, family planning, reproductive life planning, breastfeeding, postpartum care, nutritional guidance, oral health, and mental health promotion, including intimate partner violence program. Program manager provides day-to-day oversight to Care Coordinators. Works in collaboration with Sr. Program Manager to ensure services implementation and project operations are carried out effectively, the interface between the CANC and State Advisory Committee. Will assist Sr. PM and administration with all program reporting and HRSA required reporting.**ABOUT YOU**
- Self-starter with a passion for community and serving others.
- Should be a strategic thinker that has an organization-wide perspective of the work they are responsible for and how that contributes to program goals.
- Should be able to multi-task, be detail-oriented, be organized, and have excellent verbal and written communication skills.

**WHAT YOU’LL BE DOING**

**TASKS/RESPONSABILITIES**
- Assume a leading role in the program's operation.
- Lead and promote an internal community culture with the employees, which encourages Urban Strategies values.
- Provides day-to-day oversight and support to Field Staff.
- Understand the different aspects and purposes of the program, getting trained constantly with different program tools.
- Participate in the hiring, training, supervising and development of all staff.
- Oversee the development and implementation of the recruitment, enrollment, and selection of participants.
- Assist and support in all program reporting and HRSA required reporting.
- Assist and support with the coordination of all staff meetings and training.
- Coordinates and supports communication and collaboration with services inside and outside the program to ensure consistency and high quality of services to our participants.

**Systems Development, Implementation, and Evaluation**
- Participate in the development of program internal structures, systems, policies and procedures.
- Ensure implementation of comprehensive services systems to maintain consistency and high quality of services.
- Encourage, support, and conduct a system of professional development.
- Monitor and evaluate quality of data collection system.
- Participate in preparation of the required program reports.
- Collaborate in preparing, conducting, and developing the update of the community assessment.
- Monitor compliance and performance in all areas of services.

**Public Relations /Marketing**
- Establish and maintain relationships and collaborations with community networks and other community health and social services agencies and partners.
- Attend interagency organizational meetings as required.
- Participate in professional development activities and organized community events.
- Design and deliver formal presentations.
- Ensure the implementation of local marketing/recruitment strategies for participants.

In general, completes other related activities and duties as assigned.**EXPERIENCE and/or REQUIREMENTS TO BE CONSIDERED**
- Bachelor's degree
- Five years’ experience working in related areas and three years of supervision and program management.
- ** Competencies**:

- **_ Professional_**_:_ Communication, Interpersonal Relations, Self-Management;
- **_ Technical_**: Administration, Public Relations, Project Management;
- **_ Organizational_**: Leadership, Teamwork, Community Service.
- ** Skills**: Advance knowledge of MS Office Suite, Bilingual (English and Spanish

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