New Patient Scheduler
3 weeks ago
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a New Patient Scheduler. As a Scheduler, you will play a crucial role in coordinating appointments and managing schedules to ensure efficient operations within our organization. This position requires excellent communication skills, the ability to multitask, and a strong understanding of administrative processes.
**Responsibilities**:
- Schedule appointments for new patients, ensuring optimal utilization of the providers schedules and resources and minimizing wait times.
- Coordinate with medical staff, front desk personnel, and other team members to ensure smooth scheduling processes.
- Manage calendars and update schedules as needed.
- Maintain accurate records of appointments, cancellations, and rescheduling requests
- Verify insurance information for appointments.
- Provide exceptional customer service by addressing inquiries and resolving scheduling conflicts.
- Adhere to HIPAA regulations and maintain patient confidentiality at all times.
- Ensure accurate documentation with EMR (Practice Fusion).
**Experience**:
- Previous experience working in a medical or dental office setting is preferred.
- Familiarity with scheduling systems such electronic health record (EHR) systems is a plus
- Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills with the ability to prioritize tasks effectively
- Detail-oriented approach to work, ensuring accuracy in scheduling and record keeping
- Exceptional communication skills, both verbal and written.
- Pay is based on experience.
**Job Types**: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Psychiatry
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
Ability to Commute:
- Bel Air, MD 21015 (required)
Ability to Relocate:
- Bel Air, MD 21015: Relocate before starting work (required)
Work Location: In person
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