Reassurance Counselor

**Position: Reassurance Counselor**

**Salary: $50,000**

**About CIDNY**:
The Center for Independence of the Disabled in New York (CIDNY) is the leading organization serving and representing people with disabilities in New York City. CIDNY's mission is the removal of barriers to the full integration of people with disabilities. CIDNY helps people with disabilities gain the skills and services they need to live independently in the community. CIDNY advocates for fair and effective policies that improve the quality of life for people with disabilities.

**Position Summary**:
**Responsibilities include**:

- Assesses the counseling needs of the consumers.
- Collaborate with the consumer on options and service plan
- Determines the appropriate level of care according to consumer’s descriptions of need
- Review previous notes on consumers
- Develop a plan of services available to the consumer
- Refer the consumer to an in-house Benefits Counselor by contacting the Counselor and providing needed information to assist the consumer
- Work collaboratively with various departments within CIDNY to make sure consumers’ needs are being addressed
- Follow up with consumers throughout their assistance from CIDNY and make changes as needed
- Update case notes as things move forward or change
- Make outside contacts on the consumer's behalf.
- Document all counseling services, referrals, follow-up calls, and case assessment services provided to the consumer in the HIPPA-compliant database.
- Provide accurate case notes.
- Participate in all staff meetings.
- Participate in bi-weekly Reassurance Counselors’ meetings to collaborate with peers on counseling techniques, resources, current trends in therapy, and more.

**Qualification and Skills**
- Must possess a fierce dedication to the civil rights of individuals with disabilities
- Must have excellent communication skills as there is frequent communication between CIDNY, consumers, and other organizations committed to full Civil Rights, Integration, and Individual Rights of individuals with disabilities
- Superb writing skills are necessary.
- Must have a strong ability to multi-task, prioritize competing demands, and thrive in a fast-paced environment.
- Have a good understanding of government writings such as SSA, HRA, NYCHA, and more
- Fluency in Cantonese and or Mandarin, and English required
- American Sign Language or Spanish speaking is a strong plus, but not required.
- Computer literacy is necessary for this position.
- Some travel may be needed to homes, nursing homes, or hospitals; CIDNY will pay all expenses. Cell phone and
- Text pager knowledge is required, as well as knowledge of Outlook and various search engines,

**Education and Experience**:

- Must possess multicultural competence and skills
- Ability to manage multiple responsibilities in a challenging environment while meeting deadlines and goals
- Ability to build solid relationships and work with people at all levels within and outside the organization
- A Bachelor Degree, preferably but not requires, in psychology, social work, or any disciple in mental health. Will consider a high school degree if there are previous years of experience in the mental health field.

**Position Specifics**:

- Location: CIDNY's Queens Office 80-02 Kew Gardens Road Suite 400, Kew Gardens, NY 11415
- Shift: (must be flexible) 9:30 am till 5:30 pm. Monday - Friday. Hybrid Schedule (Two days per week must be client-facing).
- Benefits available: Medical, paid time off, Sick pay, Paid holidays, Dental, Life insurance, Vision, and 403B plan.
- Salary: $50,000

**Other Information**:
**PROOF OF COVID-19 VACCINATION AND BOOSTERS ARE REQUIRED.**

Employees should comply with all COVID safety regulations - wearing masks, etc.

**Supervised by**: Director of Consumer Programming

**How to Apply**:
Pay: $50,000.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- Hybrid work

**Education**:

- Bachelor's (preferred)

Ability to Relocate:

- New York, NY 10018: Relocate before starting work (required)

Work Location: Hybrid remote in New York, NY 10018