Plumbing & Installation Technician

**Our opportunity**:As the premium provider of drinking water and water treatment services for the greater part of a century, **Hall’s Culligan** continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.

**Why you’ll love working here**:

- We offer a full-time, Monday-Friday work schedule.
- Pay rate starting at $20-$22 per hour, depending on experience.
- You’ll receive paid time off (PTO) at a generous accrual rate.
- You’ll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
- We’re a stable and growing family-oriented company who regularly offers career advancement opportunities.
- We believe in upskilling our employees and promoting from within.
- You’ll have the opportunity to utilize Culligan equipment in your home free of charge

**What you’ll do**:
**Installation and Service**:

- Install and service products and systems at both commercial and residential customer locations.
- Test and troubleshoot equipment to ensure proper functionality.
- Follow standard operating procedures (SOP’s) and safety protocols.

**Customer Service**:

- Interact with customers in a professional and courteous manner.
- Communicate effectively to explain installation processes and answers questions.

**Technical Support**:

- Provide technical support to customers during and after installations.
- Diagnose and resolve technical issues in a timely manner.

**Training and Education**:

- Train customers on the proper use and maintenance of installed products and systems.
- Provide basic technical guidance to customers.
- Aid and/or provide training to coworkers and other departments.

**Documentation**:

- Maintain accurate records of installations and troubleshooting steps, including pictures.

**Safety**:

- Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance.
- Load, unload, and secure service vehicles as required.

**Where you’ll work**:
Culligan Service Technicians spend much of their time traveling to their customers’ location and completing on-site installation - this means you should feel comfortable working in various environments including **indoor and outdoor spaces, a variety of in-home conditions, as well as situations involving pets.** While you’ll be traveling during working hours, you’ll be back at the dealership by the end of your day. You may be required to work in **tight spaces** such as crawl spaces. **This role is physically demanding **and requires the Technician to stand, kneel, bend, crawl, and lift heavy equipment up to 100lbs regularly.

**Who should apply**:
The **personal attributes** that will set you apart in our hiring process include **integrity** and **accountability** - our Technicians must be honest, trustworthy, and willing to take complete ownership over their role. We expect you to be **punctual** and **reliable** as our customers rely on timely, consistent service and installation. **Effective communication** and **attention to detail** will be key in this role given the need to manage customer information and paperwork for correctness, as well as efficiently communicate with customers, managers, and team members. The Service Technician should be comfortable quickly **adapting to changing circumstances**, adjusting to different tasks and working conditions, as well as **committing to ongoing learning** to stay updated on industry trends, new technologies, and best practices.

**Your qualifications**:

- Must maintain a valid Driver’s License.
- Must be at least 18 years of age or older, and must be able to successfully pass, and maintain, an acceptable driving record check to be insurable by the company to operate a company vehicle.
- Must be able to safely operate a commercial vehicle daily for approximately 8-10 hours.
- Must be able to successfully pass criminal background check and drug screening checks, as well as any ongoing screenings per company requirements.
- Must remain physically capable, with or without reasonable accommodation, of performing the duties required of this position.
- Must have 2+ years of plumbing experience
- Hall's Culligan Water is proud to be an Equal Opportunity Employer. We are dedicated to providing equal employment opportunities to all individuals, regardless of race, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws_._

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation