Front Desk Dental Receptionist

2 weeks ago

York, United States Yorktowne Dental Family Practice Full time

IF YOU HAVE ALREADY APPLIED PLEASE DO NOT REAPPLY. We are looking for an EXPERIENCED Dental Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Dental Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

**Responsibilities**
- greet patients
- register new patients according to established office protocols
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- enter all relevant patient information into data system
- maintain and manage patient records in compliance with privacy and security regulations
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- dispatch lab work appropriately
- collect and receipt payments from patients at time of treatment
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare claim forms for dental insurance
- arrange supporting documents for insurance claims
- maintain a professional reception area
- safeguard patient privacy and confidentiality

**Skills**

**MUST HAVE SOME DENTAL BACKGROUND**
- knowledge of dental terminology, procedures and diagnosis
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance

Pay: From $18.00 per hour

**Benefits**:

- Dental insurance
- Paid time off
- Retirement plan

Healthcare setting:

- Private practice

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

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