Mat Navigator

**INTRODUCTION**:
Central Neighborhood Health Foundation is a Federally Qualified Healthcare Center committed to the Triple Aim as described by the Institute for Healthcare Improvement. Improving the US Health Care System requires simultaneous pursuit of three aims: 1) improving the experience of care, 2) improving the health of populations and 3) reducing per capita costs of health care. Preconditions for this include the enrollment of an identified population, a commitment to universality for its members, and the existence of an organization (an "integrator") that accepts responsibility for all three aims for that population.

**SUMMARY**:
The MAT Navigator engages with the community to identify prospective patients to explain the MAT program & provide education and outreach; may act as the primary point of contact for patients enrolled in the Substance Use Disorder Program; and act as case manager/care coordinator to enrolled patients.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
The MAT Behavioral Health Care Coordinator works in collaboration and continuous partnership with chronically ill or “high-risk” patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach to:

- Promote timely access to appropriate care.
- Increase comprehension through culturally and linguistically appropriate MAT education.
- Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals to MAT providers.
- Travel to other clinics to support providers (MAT services).
- Serve as the contact point, advocate, and informational resource for CNHF MAT services and expansion.
- Gain knowledge/education and be able to speak to SUD inequities.
- Develop and strengthen community partnership.
- Conducts Outreach and Education activities in the community.
- Increase the number of targeted patient populations receiving MAT treatment.
- Provide relevant harm reduction/MAT service training/education.
- Provide client access to MAT resources (ie. transportation).
- Coordinate with staff and providers for additional MAT education.
- Assist in developing MAT outreach program information with collaborative materials.
- Monitor adherence to MAT grant requirements, evaluate effectiveness, monitor patient progress in a timely manner, and facilitate changes as needed.
- Facilitate patient access to appropriate MAT providers.
- Educate patient and family/caregiver(s) about relevant community resources.
- Facilitate and attend MAT meetings.
- Provide feedback for the improvement of the Substance Use Disorder Program.
- Other duties as assigned.

**QUALIFICATION REQUIREMENTS**:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION AND/OR EXPERIENCE**:

- Community Health Worker with 1 to 2 years’ experience in clinical or
- Community resource settings; Care coordination and/or case management.
- Experience is desirable.
- MAT services.
- Evidence of essential communication, education, and counseling skills.
- Highly organized with ability to keep accurate notes and records.
- Experience with health IT systems and reports is desirable.
- Local knowledge about and connections to community health care and social welfare resources is desirable.
- Working knowledge, experience of targeted population and SUD treatment.

**KNOWLEDGE, SKILLS, and ABILITIES**:

- Must have a high level of accuracy, time management skills, and possess strong organizational skills
- Excellent analytical, problem solving, and prioritization skills.
- Use statistical and graphic displays.
- Excellent verbal and written communication skills.
- High-level interpersonal skills. Able to work collaboratively and tactfully with multi-disciplinary and diverse teams that may include employees, customers, physicians.
- Effective computer skills, particularly Microsoft Office, Excel, PowerPoint, publisher, Paint, Word, etc.
- Work independent to complete assigned tasks.
- Team building.
- Project Management.
- Change Management.
- Project Execution.
- Must be able to travel within the service area and region to multiple locations
- Bilingual in English/Spanish is a plus

**TRAVEL**:

- As needed.

Pay: $21.00 - $24.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Case management: 1 year (preferred)

**Language**:

- Spanish (preferred)

Work Location: In person