People & Talent Coordinator

**Company Background**

1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Environmental sustainability is important to us. 1-800-GOT-JUNK? has been recognized as the workplace of choice through numerous awards, including Best Place to Work and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.

**Overview**

The People & Talent Coordinator is a key role, responsible for supporting all HR functions including recruitment, onboarding, employee relations, and talent management. This position requires a highly organized individual with a passion for HR, excellent communication skills, and a commitment to enhancing the employee experience.

**Accountability Metrics**
- **Time-to-Fill**: Measure the average number of days from job posting to offer acceptance. This metric assesses the efficiency of the recruitment process.
- **New Hire Retention Rate**:Track the percentage of new hires remaining with the company after a specified period (e.g., 6 months or 1 year). This indicates the effectiveness of the onboarding process and overall job fit.
- **HR Record Accuracy**: Evaluate the percentage of employee records with no discrepancies, ensuring data integrity and compliance in HR administration.
- **Employee Satisfaction Score**:Collect and analyze scores from employee surveys or feedback tools, focusing on areas related to HR support and employee relations.

**Key Responsibilities**

**1) Recruitment and Onboarding Support**:
b) Coordinate onboarding logistics for new hires, including preparing welcome packages and organizing orientation sessions.

**2) HR Administration**:
a) Maintain accurate and confidential employee records and HR databases.

b) Support the administration and enforcement of HR policies and procedures.

c) Support the office environment to ensure it is supporting the team, i.e. including supplies and equipment.

**3) Employee Engagement**:
a) Leading in the planning and execution of employee engagement activities and events.

b) Act as a first point of contact for employee inquiries, providing guidance or escalating issues as necessary.

**4) Talent Management Assistance**:
a) Contribute to the development and implementation of talent development programs.

b) Coordinate logistics for training sessions and professional development opportunities.

**5) Performance Metrics**:
a) Leading in compiling HR metrics and data for internal reporting.

b) Track and report on key HR metrics such as turnover rates and time-to-hire.

**6) Collaboration and Communication**:
a) Collaborate with various departments to support HR initiatives and projects.

b) Ensure effective communication within the team and across the organization regarding HR-related matters.

**Qualifications**:

- Bachelor’s degree in Human Resources, Business Administration, or related field. A Master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.
- Proven experience in Human Resources, with a minimum of 5 years in a similar role.
- Strong understanding of employment laws and HR best practices.
- Excellent communication and interpersonal skills.
- Ability to develop and implement HR strategies and initiatives.
- Experience with HR software and tools, and proficiency in data analysis.
- Strong leadership qualities with a focus on collaboration and team building.
- Ability to handle sensitive information with discretion and professionalism.

**Our Core Values**:

- Team Player - We’re stronger together and always have each other's back
- Transparency - We keep it real
- Customer Obsessed - We ask questions, listen and genuinely care about our customers
- Goal Orientated - We set our sights high and Get It Done

Pay: $75,000.00 per year

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 5 years

Schedule:

- Monday to Friday

Work Location: In person