Gsoc Operator Full Time

2 weeks ago


Benton Harbor, United States Allied Universal® Full time

GSOC Operator Full Time

**Overview**:
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client's people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

**RESPONSIBILITIES**:

- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
- Assist company employees in all concerns that pertain to safety and security
- Monitor travel safety and security of company's employees

**QUALIFICATIONS**:

- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
- Possess a high school diploma or equivalent, or five (5) years of verifiable experience
- Minimum of two (2) years of military, law enforcement, government, or security experience

**BENEFITS**:

- Medical, dental, vision, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal day
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

**Closing**:
**Requisition ID**: 2024-1202839



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