Showroom Sales Consultant

2 weeks ago

Santa Rosa, United States PACE Supply Full time

Overview:
We are excited to announce an opportunity for a dedicated and customer-oriented team member to join our Sales team as a Showroom Sales Consultant at our Premier Kitchen & Bath location in Santa Rosa. Tasked with a range of responsibilities, the consultant serves as a knowledgeable guide to clients seeking premium plumbing, bath, and kitchen products. They expertly showcase the product range, answering inquiries, providing detailed information, and offering tailored recommendations to meet individual customer needs. You will have the chance to leverage your exceptional customer service skills, product knowledge, and sales expertise to provide outstanding showroom experience for our valued customers. If you have a passion for sales, a knack for building relationships,

bilingual (Spanish) preferred, and a desire to contribute to our showroom's success, we encourage you to apply

**Responsibilities**:
**Customer Engagement**:

- Greet customers as they enter the showroom and create a welcoming environment.
- Listen attentively to customers' inquiries and provide product information and recommendations.
- Assess customers' preferences and guide them through the showroom, offering personalized assistance.
- Address customer questions and concerns, ensuring their satisfaction and building long-term relationships.- Bilingual (Spanish) preferred.

**Product Knowledge**:

- Develop a deep understanding of the products offered in the showroom.
- Effectively communicate product specifications, advantages, and usage to customers.
- Provide expert advice on product selection based on customers' needs and preferences.

**Sales and Revenue Generation**:

- Proactively engage with customers to identify their requirements and propose suitable products.
- Utilize sales techniques to upsell and cross-sell products, maximizing revenue opportunities.
- Meet and exceed monthly sales targets and contribute to the achievement of showroom sales goals.
- Collaborate with the sales team to implement sales strategies and promotional initiatives.

**Customer Relationship Management**:

- Maintain accurate and organized customer records and sales documentation.
- Follow up with customers after their visits to ensure their satisfaction and gather feedback.
- Build and nurture a strong customer base, fostering loyalty and repeat business.
- Assist in handling customer inquiries, requests for quotes, and orders through various communication channels.

**Team Collaboration**:

- Work closely with colleagues to share insights, product knowledge, and successful sales techniques.
- Collaborate with other departments such as marketing and inventory management to optimize showroom operations.
- Participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

**Showroom Maintenance**:

- Ensure the showroom is well-organized, clean, and aesthetically appealing at all times.
- Arrange product displays and maintain attractive merchandising to showcase products effectively.
- Monitor inventory levels and communicate restocking needs to the appropriate department.
- Collaborate with the team to ensure products are properly labeled and priced.

Qualifications:
**Education & Experience Requirements**

Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify.
- At least 3 years in sales and/or business management
- Proven experience in retail sales or customer service, preferably in a showroom environment.
- Excellent sales and negotiation skills- Bilingual (Spanish) preferred.
- Strong interpersonal and communication skills with a customer-focused approach.
- Exceptional active listening skills to understand customer needs and preferences.
- Ability to learn and communicate technical product information effectively.
- Sales-driven mindset with a track record of achieving or exceeding sales targets.
- Proficiency in using sales and inventory management software is a plus.
- Positive attitude, team player, and a self-motivated individual.
- Strong work ethic and ability to work well with little supervision
- Strong computer skills in using Excel, Word, and PowerPoint

Work Environment:
**Pre-Employment Requirements**

Drug Test: A drug test will be administered to ensure a drug-free workplace.

**Work Environment**

**Physical Requirements**:

- The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
- Occasionally, the employee is required to use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl.
- Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
- Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

**Environmental Conditions**:

- The employee is frequently exposed to moving mechanical parts

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