Customer Service Agent

1 month ago


Houston, United States Majority Full time

MAJORITY es una app de servicios financieros digitales que incluye una cuenta asegurada por la FDIC, una tarjeta Visa®, envío de dinero internacional, llamadas internacionales y muchos otros servicios enfocados en migrantes. Estamos creados para migrantes, por migrantes. Creemos que todos merecemos la misma oportunidad de tener éxito sin importar nuestro país de origen. Nuestra misión es proporcionar a los migrantes las herramientas necesarias para prosperar en su nuevo país._
- Somos un grupo diverso de personas de más de 40 países diferentes, y estamos buscando a personas motivadas a crear productos significativos que acorten las distancias culturales y geográficas._**Estamos buscando un Agente de Servicio al Cliente que hable español**
- ¿Te apasiona cambiar al mundo?
- ¿Buscas esa combinación única: el espíritu y la emoción de una startup con un negocio ya existente y en constante crecimiento?
- ¿Te encanta ayudar a los demás y resolver los desafíos de los clientes?

**Responsabilidades**:
Como miembro de nuestro equipo de Servicio al Cliente, ayudarás a nuestros clientes que hablan español por teléfono y chat desde nuestra oficina en **Houston**. Debes tener fluidez, tanto escrita como hablada, en español. Ten en cuenta que debes residir en Estados Unidos.

**Requisitos**:

- Fluidez en español
- Conocimiento de ingles son una ventaja, pero no es necesario.
- Experiência previa en servicio al cliente es una ventaja, pero no necesaria.
- Sería un gran plus si tienes experiência en la industria de servicios financieros.
- Excelentes habilidades de comunicación y un enfoque extremadamente orientado al servicio.
- Capacidad para combinar el enfoque en la calidad con la eficiencia.

**Buscamos a una persona**:

- Una persona trabajadora y adaptable, capaz de trabajar en un entorno dinámico y con plazos ajustados.
- Una persona que se preocupa por los detalles y está comprometida con la excelencia.
- Una persona que es rápida para aprender y está comprometida con el crecimiento personal y profesional.
- Una persona que es creativa e ingeniosa para resolver problemas, y que disfruta de los desafíos.

Para este puesto, ofrecemos un salario inicial de $15 por hora + comisión y horas extras. También ofrecemos varios beneficios, que incluyen vacaciones remuneradas, días festivos flexibles, cobertura completa de salud + dental + visión, 401k con una contribución de 4% y muchos más beneficios._Somos MAJORITY. Somos internacionales, ambiciosos, amables e inclusivos. Creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de raza, religión, color, origen nacional, género, orientación sexual, edad, estado civil, condición de veterano o discapacidad._



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