Onsite Client Operations Supervisor

4 weeks ago

Menomonee Falls, United States Verisma Full time

**Summary of Position**:
Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites. This position has the opportunity to work onsite and move between three locations in Hartford, Menomonee Falls, and Milwaukee.

**Duties & Responsibilities**:

- Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).
- Responsible for meeting facility revenue goals on a consistent basis.
- Identifies and recommends opportunities to increase productivity.
- Complies with all release of information related functions, as stipulated by service agreement.
- Prepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.
- Assists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.
- Assists in selecting, interviewing, hiring and terminating of employees.
- Participates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.
- Manages scheduling of onsite staff to include time off requests and payroll approval
- Assists remote supervisors with the coordination of work.
- Distributes workflow to site personnel.
- Maintains confidentiality by keeping all information seen and heard in the facility secure.
- Provides input into the review and revision of site procedure.
- Performs quality reviews and site evaluations as required by clients.
- Reviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.
- Looks up medical record numbers, fills out guides and pulls medical records, when appropriate.
- Reviews the requests to determine which encounters are being requested.
- Scans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.
- Captures the appropriate pages for the requested records, when appropriate.
- Re-assembles the charts (if paper) for re-filing.
- Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure.
- Documents the release of information in the patient medical record or other means determined by the facility.
- Calculates billing and prepares invoices, as needed.
- Certifies medical records copies, when appropriate.
- Attends all mandatory meetings and/or training sessions.
- Ensures supplies are available at designated facility.
- Submits company-related travel expense reports and original receipts to manager in a timely fashion.
- Complies with and provides guidance on Company Policies, as identified in the Company Handbook.
- Performs other appropriate duties, as assigned, to meet the needs of the department and the company.

**Minimum Qualifications**:

- A High School Diploma or GED is required
- A valid driver’s license and a history of safe driving.
- Ability to communicate effectively with clients, staff members and management.
- Experience with medical records or healthcare, beneficial.
- Knowledge of HIPAA privacy information standards, required.
- Medical terminology coursework, preferred
- RHIT certification or the ability to take and pass an ROI Certification course with a score of 85% or higher, within 90 days is required.
- Ability to travel.

  • Onsite Client Operations Supervisor

    1 week ago

    Menomonee Falls, United States Verisma Full time

    **Summary of Position**: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing...

  • Supervisor of Insurance Follow Up

    3 weeks ago

    Menomonee Falls, United States Goodwill TalentBridge Full time

    Goodwill TalentBridge, along with our client, a healthcare organization in the Menomonee Falls area, is looking for a Supervisor of Insurance Follow Up. This is a full-time position with a flexible schedule M-F. Summary: The Supervisor of Insurance Follow up will ensure efficient and effective daily operations of the Patient Financial Services Department....

  • Pressman Operator

    2 months ago

    Tinton Falls, United States Onsite Personnel LLC Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES – Pressman Operator – 6 PM – 2 AM:Operate presses throughout run of job.Coordinate with the Pressroom Manager to produce and prioritize jobs, and when necessary, reorganize to meet deadline changes and updates.Ensures quality and color consistency and registration throughout...

  • Pressman Operator

    2 months ago

    Tinton Falls, United States Onsite Personnel LLC Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES – Pressman Operator – 6 PM – 2 AM:Operate presses throughout run of job.Coordinate with the Pressroom Manager to produce and prioritize jobs, and when necessary, reorganize to meet deadline changes and updates.Ensures quality and color consistency and registration throughout...

  • Pressman Operator

    2 weeks ago

    Tinton Falls, United States Onsite Personnel LLC Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES – Pressman Operator – 6 PM – 2 AM:Operate presses throughout run of job.Coordinate with the Pressroom Manager to produce and prioritize jobs, and when necessary, reorganize to meet deadline changes and updates.Ensures quality and color consistency and registration throughout...

  • Warehouse Operations Supervisor

    2 weeks ago

    Menomonee Falls, Wisconsin, United States GXO Logistics Full time

    Job Description: Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources...

  • Warehouse Operations Supervisor

    3 weeks ago

    Menomonee Falls, Wisconsin, United States GXO Logistics Full time

    Job Description: Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources...

  • Operations Supervisor

    3 days ago

    Wichita Falls, Texas, United States DPDHL Full time

    Operations SupervisorLooking for a typical 9-to-5 job with a boss who'll tell you exactly what to do?Keep looking.This job isn't for you.If you need to succeed, you're driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on our team.DHL Supply Chain is a world-class company, and we're looking for...

  • Supervisor Retail

    4 weeks ago

    Menomonee Falls, United States SAS Retail Services Full time

    Full-Time Retail Supervisor- Overnight At our Company, we grow People, Brands, and Businesses! Our Retail Merchandising Team is seeking a competitive and ambitious Supervisor with proven experience managing and motivating associates, increasing sales, and merchandising. The Retail Supervisor is responsible for achieving and maintaining all client and...

  • Restoration Supervisor/crew Leader

    3 weeks ago

    Menomonee Falls, United States SERVPRO of Milwaukee North - 10376 Full time

    **Benefits**: - 401(k) matching - Company parties - Competitive salary - Dental insurance - Free uniforms - Health insurance - Paid time off - Training & development - Vision insurance Servpro of Milwaukee North is hiring a **Restoration Supervisor**! **Benefits** Servpro of Milwaukee North offers: - Competitive compensation - Superior benefits - Career...

  • Restoration Supervisor/Crew Leader

    3 weeks ago

    Menomonee Falls, United States SERVPRO of Milwaukee North - 10376 Full time

    Benefits: 401(k) matching Company parties Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance Servpro of Milwaukee North is hiring a Restoration Supervisor! BenefitsServpro of Milwaukee North offers:Competitive compensationSuperior...

  • Restoration Supervisor/Crew Leader

    2 weeks ago

    Menomonee Falls, United States SERVPRO of Milwaukee North - 10376 Full time

    Benefits: 401(k) matching Company parties Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance Servpro of Milwaukee North is hiring a Restoration Supervisor! BenefitsServpro of Milwaukee North offers:Competitive compensationSuperior...

  • Warehouse Operations Supervisor

    2 weeks ago

    Menomonee Falls, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Warehouse Operations Supervisor

    3 weeks ago

    Menomonee Falls, United States GXO Logistics Full time

    Job Description: Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources...

  • Warehouse Operations Supervisor

    2 weeks ago

    Menomonee Falls, United States GXO Logistics Full time

    Job Description: Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources...

  • Warehouse Operations Supervisor

    2 weeks ago

    Menomonee Falls, United States GXO Logistics, Inc. Full time

    Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a...

  • Operations Supervisor

    3 weeks ago

    Sioux Falls, United States MedSpeed Full time

    DescriptionOperations Supervisor6:00 AM - 3:00 M-FAbout UsCome join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get...

  • Operations Supervisor

    3 weeks ago

    Sioux Falls, United States MedSpeed Full time

    DescriptionOperations Supervisor6:00 AM - 3:00 M-FAbout UsCome join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get...

  • Operations Supervisor

    3 weeks ago

    Sioux Falls, United States MedSpeed Full time

    DescriptionOperations Supervisor6:00 AM - 3:00 M-FAbout Us Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get...

  • CNC Machining Supervisor

    2 months ago

    Menomonee Falls, United States Lakeside Recruiting Solutions Full time

    CNC Machining SupervisorThe CNC Machining Supervisor will be responsible for overseeing the production process, ensuring that all CNC machines are operating efficiently and effectively, and managing a team within the CNC Department.Responsibilities Supervise and manage a team of CNC operators to ensure that production goals are met Monitor and maintain the...