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Insurance Customer Service Representative

2 months ago

Paramus, United States West Century Insurance Agency Full time

**Position: Commercial P&C Insurance Representative**

**Company Overview**:Join our dynamic insurance team and thrive in a collaborative and supportive work environment. We offer ample opportunities for professional growth and are committed to helping our team members succeed.

**Key Responsibilities**:

- Address customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications in a prompt and accurate manner.
- Engage in outbound calling and networking to identify customer needs and introduce appropriate products and services.
- Foster strong relationships with clients, ensuring high levels of customer satisfaction.

**Qualifications**:

- Prior office experience is essential.
- Previous experience and knowledge in Property & Casualty insurance are mandatory.

**Skills**:

- Strong written, verbal, and listening communication abilities.
- People-oriented with relationship-building aptitude.
- Excellent organizational skills with the ability to multitask effectively.
- Self-driven and motivated.

**Licenses**:
Pay: $45,000.00 - $60,000.00 per year

**Benefits**:

- Paid time off

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Education**:

- High school or equivalent (preferred)

**Experience**:

- prior Property & Casualty (P&C) insurance experience.: 1 year (required)

**Language**:

- English (required)

License/Certification:

- Insurance Producer License (preferred)

Work Location: In person

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