Community Assistant

2 weeks ago

Philadelphia, United States Redstone Residential Full time

COMMUNITY ASSISTANT

CLASSIFICATION: Full-time, eligible for benefits

PAY: $16 Per hour

SUMMARY: Redstone Residential seeks Community Assistants who are creative, adaptive, outgoing, and hardworking. This position requires the ability to deliver high-quality customer service and dedication to our residents. Community Assistants (CAs) must possess the skills to cooperate and collaborate as a team. Teamwork is an essential characteristic of community building.

TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance

RESPONSIBILITIES (Included but not limited to)
- Help residents with daily needs
- Notify managers concerning the need for major repairs or additions to building operating
- "On-call" responsibilities (lock-outs, nightly rounds, etc.)
- Maintain a working knowledge of all aspects of the community to quickly respond to
inquiries
- Keep in communication with residents and team members
- Abide by company policies and procedures
- Administrative Front Desk tasks and duties
- Give property tours to perspective residents
- Attend meetings and required events
- Empower other team members and residents by being a positive role model and leader at the community
- Participate in training as required

QUALIFICATIONS
- Excellent verbal and written communication
- Must demonstrate excellent customer service skills
- Basic computer/Google Apps knowledge
- Ability to embody the Redstone Culture and Redstone’s Core Values every day

**Behaviors**: Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity

**Motivations**: Preferred
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help

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