Unit Clerk

**Unit Secretary**

The **Unit Secretary** is responsible for nursing unit communication. Functions include serving as a receptionist, maintaining patient records, and transcribing and communicating physician orders as well as maintaining order at the nursing station. Performs other related duties as assigned or requested.

**RESPONSIBILITIES**

**Secretary Responsibilities**
- Greets staff, physicians, public, and patients of various age groups and offers assistance as appropriate.
- Answers telephones and intercom promptly and courteously and conveys messages accurately and appropriately.
- Transcribes physician orders in a timely manner, assuring accuracy and compliance with current policies and procedures.
- Verifies all chart forms are labeled with the correct patient information prior to placing in the chart.
- Keeps adequate unused forms in the various sections of the chart.
- Files reports in the correct chart in a timely manner. Graphs vital signs and records other information accurately and timely.
- Orders supplies based on unit needs and according to procedure.
- Maintains cleanliness and order at the nursing station.
- Facilitates maintenance of equipment by notifying maintenance of needed repairs according to procedure.
- Knows and uses current procedures for charging patient supplies and services. Ensures completion of appropriate forms and delivers them to the appropriate departments.
- Assures the accuracy, completeness, and timeliness of charge capture, per system, hospital/department policies and procedures.
- Ensures timely and accurate patient data is entered into the patient database.

**Customer Service**
- Maintains the highest level of customer service via courtesy, compassion and positive communication.
- Promotes the Mission and Vision of Post Acute Medical within the work environment and community.
- Respects dignity and confidentiality by adherence to all applicable policies and procedures.

**QUALIFICATIONS**

**Education and Training**: High school graduate or equivalent preferred. Certification as a Unit Secretary preferred.

**Experience**: None required. Previous work experience in a medical environment preferred. Experience with office equipment desirable.

**Knowledge, Skills, and Abilities**:

- Verbal ability to effectively express ideas and views for communication (as appropriate) with pediatric, adolescent, adult and geriatric patients, visitors, and staff members.
- Read and write English language including basic medical terminology and abbreviations.
- Cognitive abilities for making judgements, memory and problem solving. Flexibility to adjust to changing conditions and the various details of the job.
- Clerical ability to document in the medical record. Legible handwriting to ensure retrievable information in the patient record and required reports.
- Organizational ability to complete assigned tasks in a timely and efficient manner.
- Capacity to relate to people in a manner to win confidence and establish rapport.
- Effective computer skills, to include MS Office, Excel and Intranet.

**ABOUT US**

**PAM Health** is committed to being the most trusted source for post-acute services in every community it serves by utilizing experienced and dedicated staff to provide high quality patient care and customer service. With over 44 Long Term Acute Care and Rehabilitation hospitals and 16 Outpatient Clinics currently in operation across the country, we are proud to offer services including comprehensive wound care, aquatic therapy, ventilator weaning, amputation treatment, pain management and much more.

Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

**_ PAM Health_**_ does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status._

**Education**: Required
- High School or better