Business Analyst

1 month ago


Washington, United States PingWind Full time

PingWind is seeking a Business Analyst with IT experience to support the Department of Veterans Affairs with improving customer satisfaction with OIT services and products by documenting and routing IT service needs.

**Responsibilities**

Work with VA to design, create, integrate, test, implement, maintain, and manage SharePoint sites for diverse VA portfolios, maintaining associated documents on those sites

Support SOP development for Solution Services operations, to be updated on an annual basis

Support weekly IT technical review request analysis upon receipt of new IT requests

Conduct technical reviews that ensure compliance with VA standards, mandates and/or laws to properly manage disposition of IT requests (including but not be limited to: security and regulatory compliance with established guidelines and policies, technical and architecture adherence to published standards, identification of functionality duplication (stove pipes), epic, and functional / non-functional requirements enrichment)

Support and participate Senior Business Analysts in meetings with VA Business Partners

Maintain a Transition Architecture Document comprised of Business Cases and Knowledge Actions and Questions (KAQs)

Produce meeting minutes and action items "

**Requirements**:
Bachelors or Associates degree in Business Discipline

0, sub 4 years addt'l exp for edu

Experience working with SharePoint, Microsoft Teams, PowerApps, and Power BI

Outstanding written and verbal communication skills

Expert communication and client management skills

Self-motivated, detail-oriented, and organized

Strong research, analytical, and problem-solving skills

Flexible, able to adapt to different customer groups and expectations

Experience working in and with cross-functional teams

U.S. Citizenship; Ability to obtain Public Trust clearance

**About PingWind**

Our benefits include:
Paid Federal Holidays

Robust Health & Dental Insurance Options

401k with matching

Paid vacation and sick leave

Continuing education assistance

Short Term / Long Term Disability & Life Insurance

Employee Assistance Program through Sun Life Financial EAP Guidance Resources

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.


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