Developer/sre

**Top 3 to 5 skillsets / years of experience**:

- Degree or years of experience in Computer Science, Computer Engineering,
- Technology, Information Systems (CIS/MIS),
- Engineering or related technical discipline, or equivalent experience/training.
- 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility
- 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers
- 1-3 years of knowledge with Linux environments
- Working knowledge of databases: Oracle, SQL, etc. o Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.)
- Knowledge of Web Servers (Nginx, Apache, etc.)
- Ability to work effectively in a fast-paced changing environment
- Ability to multi-task and prioritize Surrounding team/key projects - Virtual Assistance - Chat - IVR

**Job Desciption**:

- Knowledge and experience with monitoring and alarming processes and technology
- Experience operating with cloud service platforms
- Ability to stand up a new cloud environment
- On-call support as needed based on rotation and severity of issues
- Route defects to appropriate internal/external squads for defect remediation
- Responsible for managing AA problem management policies
- Collaborate with monitoring teams to develop new alarms and alerts based on undetected incidents and capturing all appropriate data that triggered the alarm
- Define monitoring types and thresholds to implement
- Knowledge of SSL Certs
- General Networking knowledge
- Document and maintain playbook for obtaining Mean Time to Repair (MTTR)
- Participate in weekly calls to understand changes being implemented to the systems
- Call Center platform experience
- Experience of forecasting and capacity planning of system and network resources
- Experience with cost efficient provisioning of resources

**Preferred Qualifications
- Education & Prior Job Experience**
- Degree or years of experience in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
- 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility
- 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers
- 1-3 years of knowledge with Linux environments
- Working knowledge of databases: Oracle, SQL, etc.
- Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.)
- Knowledge of Web Servers (Nginx, Apache, etc.)
- Ability to work effectively in a fast-paced changing environment
- Ability to multi-task and prioritize

$45-$50