Recovery Agent

2 months ago

Mount Sinai, United States C.Tech Collections Full time

Job Summary:
**Responsibilities**:

- Review and analyze debtor accounts to determine the best course of action for debt recovery.
- Maintain accurate records of all communication and payment activities.
- Collaborate with internal teams to resolve debtor inquiries and disputes.
- Follow up with debtors on payment commitments and provide necessary documentation.
- Adhere to all applicable laws and regulations governing debt collection practices.
- Provide exceptional customer service while maintaining professionalism and confidentiality.

**Requirements**:

- Proven experience in debt collection or related field.
- Excellent negotiation skills with the ability to persuade customers to make payments.
- Exceptional phone etiquette and communication skills
- Ability to work independently and meet deadlines in a fast-paced environment
- Familiarity with revenue cycle management processes is preferred

We offer competitive compensation, ongoing training, and opportunities for career advancement. If you are a self-motivated individual with a passion for helping debtors resolve their debts, we would love to hear from you.

Monday-Friday 8:30-5:00, one late night from 9:30-6:00

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- Office

Ability to Relocate:

- Mount Sinai, NY 11766: Relocate before starting work (required)

Work Location: In person

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