About Us:
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference

**Benefits**:
**Benefits/Perks**:

- Tuition Assistance Program
- Monthly MetroCards or travel reimbursement for use of personal vehicle will be provided to staff conducting home visits to families
- Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
- Healthcare Plans (Medical, Dental, Vision, and Pet Care)
- 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)

Overview:

- As a member of a multidisciplinary team, the _**_Runaway Homeless Youth (RHY) Coordinator_**_ _is responsible for providing a full array of counseling, case management, advocacy, and group work services to residents of the Foyer, an innovative 40-bed residential and vocational program for young adults who are preparing to transition to living on their own once gaining job training, employment, and educational and life-skills competencies._

**Reports To**:Program Director, The Chelsea Foyer

**Location**:202 West 24th Street, New York, NY 10011

**Hours**:40/hours Non Exempt

**Salary Range**:

- 55k-60K Annually Based on Education & Relevant Experience

**Major Duties of Case Manager/Coordinator**
- Oversee the diverse case management needs of approximately 4 residents funded through DYCD (RHY).
- Provide direct service, including individual counseling to residents weekly on site.
- Work with residents to develop and implement individualized action plans and goals based upon the specific service needs of the resident.
- Ensure that residents are meeting the expectations of their contract and support them as they develop life and work skills.
- Identify appropriate resources to assist young people on their journey to living independently.
- Ensure that residents are meeting the expectations of their contract and support them as they develop life and work skills.
- Assist young people with developing family or any other permanent connection with caring adults.
- Responsible for assisting residents develop healthy and appropriate recreational and social skills, budget management, etc.
- Ensure residents compliance with all program policies and procedures.
- Diffuse potential crisis situations and take appropriate action in resolving crises.
- Provide advocacy and assistance in making referrals to entitlements, legal assistance, providers for educational, vocational, medical, and mental health services as needed.
- Participate in regularly scheduled program fire drills. This requires having to climb five flights of stairs to ensure the evacuation of all 40 units and shared spaces.
- While on shift alone, or with other staff, be able to work through emergencies, which place the participants and other staff members at risk. Such emergencies include but are not limited to fires, gas leaks, earthquakes, power loss, city wide emergencies, etc. This work includes communicating with security, staff and residents what the emergency is and what actions need to be taken. Evacuating all 5 residential floors (25 unit total) including the shared spaces on the main floor and the cellar. Assisting security with identifying that all participants and staff have been evacuated to the proper emergency meeting points.
- Be able to work shifts by oneself as scheduled on evenings, weekends, and holidays.
- Work with security staff to ensure that only appropriate visitors remain in the residence during designated visiting hours assuring the safety of residents
- Responsible for collaborating with program staff and staff from the various programs in which the residents participate.
- Responsible for recording progress notes as well as keeping appropriate case records and maintaining accountability to RHY and other government funding sources. This involves completing progress notes on the program database ETO (Efforts to Outcomes) as well as any RHY specific documentation in a timely manner on the Participant Tracking System (PTS), or other such city databases, as well as any additional specific documentation in timely manner.
- Participate in casework, supervisory, staff meetings, and suggested trainings.
- Responsible for, monthly and quarterly DYCD reports as a means of reporting to DYCD.
- Responsible for providing aftercare services for three months to 4 RHY residents moving on from the Foyer, includ