Sales Development Representative

4 weeks ago

South Bend, United States Harmony Healthcare IT Full time

**Company Description**:
Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure and compliant.

HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work.

**HHIT’s core values are**:

- Do the right thing
- Be easy to work with
- Exceed expectations
- Serve humbly
- Never stop improving

**Position Summary**:
The **Sales Development Representative **is responsible for researching and identifying, prospective buyers within particular market segments, bringing awareness to our products and services and converting leads into pipeline opportunity for our sales team to close. This is an in office/hybrid position if local to South Bend or remote if not local to South Bend.

**Primary Responsibilities**:

- Researches, identifies, manages contact data, and generates/nurtures leads that yield an appointment set with a prospective buyer target
- Optimizes list-building and contact management tools (i.e., LinkedIn, ZoomInfo, Definitive Healthcare, etc.)
- Succinctly summarizes key prospective buyer triggers, drivers and/or profiles into CRM or other tools/formats as needed to manage and quantify a funnel of target opportunity
- Qualifies inbound leads and advances them to the next step in our company’s sales cycle
- Partners closely with marketing and sales teams to ensure strong communication and proper handoffs
- Accurately enters and maintains clean data in CRM
- Routinely reports out prospecting activities completed, and new opportunities identified/appointments set

**Required Skills/Abilities**:

- Excellent communication skills both written and spoken
- Strong problem solving and analysis skills
- Strong interpersonal skills
- Excellent organizational skills and attention to detail
- Excellent time management skills
- Team player
- Drive to complete project work on time
- Ability to effectively prioritize and handle multiple tasks and projects

**Education & Experience**:

- Bachelor’s degree or equivalent experience
- At least 2 years of sales experience
- Proficient in Microsoft Office products
- Experience with Customer Relationship Management software, preferably SugarCRM
- Self-motivated and driven with great time management skills
- Excellent written and verbal communicational skills
- Passionate about sales and customer experience

**Other**:

- Willing and ready to exemplify HHIT’s core values on a daily basis
- Responsible for protecting data entrusted to HHIT by customers or other parties by strictly adhering to HHIT’s data security and privacy policies and procedures, as well as HIPAA, PIPEDA and all other applicable law.
- Speaking and writing English is a requirement for this position.

**Physical Requirements**:

- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times

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