Intake Coordinator

2 weeks ago

Longwood, United States Workers Compensation Company Full time

**The Intake Coordinator is a qualified person responsible for the coordination of initial Home Care & DME referrals in the work comp industry. Intake Coordinators serve as a liaison between referral sources, patients/caregivers, adjusters, sales department and staff.**

**Essential Duties**:

- Demonstrates excellent customer service, and respect for customers, co-workers, and management.
- Answer phone in a timely, polite fashion and communicate messages effectively.
- Process all new referrals; contact adjusters, doctors, nurse case managers, injured workers for confirmation of orders and demographics, create hard copy & electronic files. Complete assigned tasks within company specified timeframe.
- Assist with special projects as assigned.

JOB REQUIREMENTS:

- Positive attitude and attention to detail is a MUST
- Microsoft Word/Excel knowledge
- Knowledge of general office equipment
- Great Organizational skills
- Excellent verbal and written skills
- Must be detail oriented
- Work Comp experience is a plus
- Able to speak a 2nd language is a plus

Hours: 10:30 am-7:00 pm Monday-Friday
- Are you willing to undergo a background check, in accordance with local law/regulations?

Pay: $17.00 - $19.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Computer Skills: 1 year (required)
- Customer Service: 1 year (required)

Work Location: In person

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