Warehouse Operations Manager

2 months ago

Tempe, United States Boundless Network Full time

**Boundless** **is looking for an experienced Warehouse Operations Manager for our Tempe, AZ location. This person will manage the warehouse operations ensuring the receipt, coordination, and safety of goods coming through the warehouse. They will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products. Warehouse Manager responsibilities include managing warehouse in compliance with company’s policies and vision, overseeing receiving, warehousing, distribution and maintenance operations, and setting up layout and ensure efficient space utilization. Ultimately, they should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.

**Essential Functions**

**_ Systems_**
- Leverage the Company’s ERP system.
- Deploy warehouse management system (WMS) where required.
- Utilized inventory management, order fulfillment/tracking, and barcode scanning as needed.

**_ Organization_**
- Responsible for the physical lay-out of the warehouse facility to optimize space.
- Maintain an organized inventory with logical placement and overflow areas.
- Be sure all locations are clearly marked with signage
- Take pride in the overall physical condition of the warehouse facility

**_ Management_**
- Manage all aspects of warehouse personnel and staff.
- Responsible for hiring, training, and development of warehouse staff
- Own staff performance and improvements making changes as necessary.
- Keep warehouse labor and operating costs at or below budget
- Ensure the warehouse is meeting or exceeding SLA commitments

**_ Process_**
- Take a systematic approach to the operations of the warehouse
- Identify, develop and implement processes to cover all operations in the warehouse
- Develop SOP’s for all processes
- Measure, report and bring visibility to all warehouse functions

**_ Stress Management_**
- Take a hands-on approach to the running of the warehouse
- Display confidence as a leader
- Anticipate challenges and develop solutions to meet the challenges.
- Ability to flex warehouse labor staff during peak times

**_ Performance Management_**
- Identify and develop metrics to measure warehouse operational efficiency
- Report results on a frequent basis

**Job Specifications**
- Proven work experience as a warehouse manager, preferably 6-10 years Warehouse Operations Experience in Promotional Products or Related Industry.
- Expertise in warehouse management procedures and best practices
- Proven ability to implement process improvement initiatives
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Proficient in shipping software (i.e., ShipStation, FedEx, UPS)
- Leadership skills and ability to manage staff
- Strong decision making and problem-solving skills
- Excellent communication skills

**About Boundless**

At Boundless, we believe in being intentional with everything we do. As a leading B2B promotional products distributor, we provide clients with brand-building services that unlock creativity and collaboration, drive impressions, and build lasting connections with their audience through purposeful, product-driven campaigns. Our solutions-oriented approach combines people, branded product, and a flexible tech platform to inspire and amplify the identity and goals of each unique brand—from SMBs to larger enterprise organizations. In addition to our national network of sales professionals and product experts, our modern agency-level approach also includes tailored ecommerce solutions, warehousing, value-add creative services, kitting and fulfillment services for the celebrated brands that we work with.

Founded in 2005 and headquartered in Austin, Texas, Boundless has a proud history of creating Brand Love moments through endless product access, technical and creative innovation, completely custom merchandise, and dedicated service from first concept to final delivery. We strive to provide modern, technologically seamless solutions for product sourcing, marketing, ecommerce, and order delivery.

It’s an exciting time of growth and development at Boundless, as we are acquiring other like-minded branded merchandise distributors while remaining steadfast in our commitment to providing excellent customer and employee service on an evolving technology stack. We are proud of our enviable culture built on strong core values, a pioneering mindset, a people-first mentality, and a fun yet high-achieving work environment that celebrates each other’s wins. We also offer full comprehensive health care benefits, paid vacation, and matching 401k.

Boundless has been recognized in:

- Inc. 5000’s List of America’s Fastest Growing Companies
- 2023 PPAI Best Places to Work
- Top 20 ASI and PPAI Distributor
- At Boundless we welcome all applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or

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