Customer Service Representative

3 weeks ago


Manchester, United States HRC Total Solutions, LLC Full time

HRC Total Solutions, LLC is a TPA of pre-tax benefit accounts and COBRA. As a recognized leader in our services, we continue to build and expand our talented team of professionals, and we are seeking a motivated and enthusiastic individual to join our customer service team As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support via various communication channels.

The rate of pay for this position is $16.00-$20.00/hour based on experience

**Responsibilities**
- Maintain a high level of professionalism and empathy when interacting with customers
- Ensure appropriate action is taken to resolve customer questions
- Maintain customer accounts and records of customer interactions with details of inquiries or comments
- Educate participants on their plan options and guidelines
- Stay updated on plans and services
- Work closely with Manager and team to provide exceptional customer service

**Requirements**:

- Proven customer support experience or experience in a similar role
- Excellent communication skills including active listening
- Ability to multitask, prioritize, and manage time effectively
- Strong problem-solving skills with a customer-focused approach
- Ability to work well in a team environment as well as independently
- Service-oriented
- Patient and Empathetic
- Proficient computer skills with the ability to learn new software; experience with CRM software a plus
- Ability to learn and understand HRCTS' plans

**Benefits**:

- Medical
- Dental
- Vision
- 401k Retirement Plan with company match
- 100% Company Paid Short Term Disability
- 100% Company Paid Long Term Disability
- 100% Company Paid Life Insurance
- Vacation time
- Holiday Pay with additional random days off throughout the year
- Company events
- Plus a casual, family-oriented work environment



  • Manchester, United States Kennelwood, Inc. Full time

    Customer Service Representative to be a part of a growing industry leader pet care business. As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client. As the first Customer Service Representative, Customer Service, Representative, Retail, Service


  • Manchester, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 4615 located at 1015 Hillsboro Blvd in Manchester, TN 37355. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team...


  • Manchester, United States Merrimack Manufacturing Full time

    Merrimack Manufacturing LLC has an exciting opportunity for a Customer Service Representative to support our team by taking responsibility for customer relationships and order handling. This role will be part of the procurement team to support our company growth.  Customer Service Representative Job Responsibilities: Respond to customer inquiries in person,...


  • Manchester, United States Merrimack Manufacturing Full time

    Job DescriptionJob DescriptionMerrimack Manufacturing LLC has an exciting opportunity for a Customer Service Representative to support our team by taking responsibility for customer relationships and order handling. This role will be part of the procurement team to support our company growth. Customer Service Representative Job Responsibilities:Respond to...


  • Manchester, United States Merrimack Manufacturing Full time

    Merrimack Manufacturing LLC has an exciting opportunity for a Customer Service Representative to support our team by taking responsibility for customer relationships and order handling. This role will be part of the procurement team to support our company growth. Customer Service Representative Job Responsibilities: Respond to customer inquiries in person,...


  • Manchester, United States Merrimack Manufacturing Full time

    Job DescriptionJob DescriptionMerrimack Manufacturing LLC has an exciting opportunity for a Customer Service Representative to support our team by taking responsibility for customer relationships and order handling. This role will be part of the procurement team to support our company growth. Customer Service Representative Job Responsibilities:Respond to...


  • Manchester, United States Waste Connections Full time

    **CUSTOMER SERVICE REPRESENTATIVE JOB RESPONSIBILITIES** Respond to customer correspondence that we receive by mail. Answer billing questions. Process payments. Process the mail. Data entry for: - New customers - Cancelling customers - Changes in service - Work orders Other job duties as assigned Experience in Microsoft Excel and Word preferred. We...


  • Manchester, United States U-Haul Full time

    Location: 443 Hooksett Rd, Manchester, New Hampshire 03104 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Manchester, United States U-Haul Full time

    Location: 440 Oakland St, Manchester, Connecticut 06042 United States of America VALID CT DRIVER'S LICENSE REQUIRED! OPEN AVAILABILITY REQUIRED! 20-25hrs per WEEK Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you...


  • Manchester, United States U-Haul Full time

    Location: 53-71 Spencer St, Manchester, Connecticut 06040 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Manchester, United States U-Haul Full time

    Location: 440 Oakland St, Manchester, Connecticut 06042 United States of America VALID CT DRIVER'S LICENSE REQUIRED! OPEN AVAILABILITY REQUIRED! 20-25hrs per WEEK Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you...


  • Manchester, New Hampshire, United States American Income Life Insurance Company Full time

    (DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM)We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years The Company is expanding in our territories and we are in immediate need of dedicated Benefits...


  • Manchester, United States CareerBuilder Full time

    Job Details Level Entry Job Location Store 23 - Manchester, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description Job Summary: The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh...


  • Manchester, New Hampshire, United States Circle K Full time

    Store : 14302 Manchester RD, Manchester, Missouri 63011Availability - Shift/Days Evening Shift - All Days (ranging from 2pm to 11pm)Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a...


  • Manchester, New Hampshire, United States GXO Logistics Full time

    Job Description: Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources...


  • Manchester, New Hampshire, United States GXO Logistics Full time

    Job Description: Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources...

  • Front Desk

    3 weeks ago


    Manchester, United States Goldfish Swim School of Manchester CT Full time

    Job DescriptionJob DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!We change lives. We help children reach their goals. We wear flip...

  • Front Desk

    1 week ago


    Manchester, United States Goldfish Swim School of Manchester CT Full time

    Job DescriptionJob DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!We change lives. We help children reach their goals. We wear flip...


  • Manchester, New Hampshire, United States Penske Logistics Full time

    Customer Service Representative Fueler/Washer1242 Shawmut Avenue, New Bedford, MA, 02746What's the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will...


  • Manchester, New Hampshire, United States Penske Logistics Full time

    Job Description:Customer Service Representative Fueler/Washer1242 Shawmut Avenue, New Bedford, MA, 02746What s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road...